Technical Director – Quality Assurance, Quality Control, and Specifications

About Pulse Design Group

At Pulse Design Group, we care about doing work that matters.

Work that means something to our clients, to our communities, and to each other.

We are a collaborative, people-first team that believe the best ideas come from listening, curiosity, and a willingness to show up fully. We take our work seriously, but not ourselves. We support each other, push each other, and genuinely enjoy working together.

Our culture is more than a set of values, it is how we work, how we support one another, and how we serve our clients. These guiding principles are at the core of who we are.

• United We Thrive – We show up for each other and win together
• Life Balanced by Design – We believe great work requires a life that works
• Listen Patiently, Act Urgently – We take the time to get it right, then move with purpose
• Crafting Caring Relationships – We build trust through meaningful connection
• Give a Damn. Make a Difference – We care deeply about what we do and how we do it
• We Are the Healthcare Experts – We are focused, intentional, and driven to deliver great work

As our firm continues to grow, we are seeking a Technical Director – Quality Assurance/Quality Control and Specifications to elevate the quality, consistency, and technical excellence of our work.

Position Overview

As Technical Director – Quality Assurance/Quality Control and Specifications, you will help shape the technical excellence behind Pulse Design Group's work. Rather than focusing on a single project, you will partner with teams across the firm to strengthen project quality, solve complex technical challenges, improve processes, and mentor the next generation of designers.

You will be a trusted resource for reviewing project documents, identifying risks, ensuring code compliance, and helping advance projects. From constructability reviews and specifications to technical standards and quality initiatives, you will play a key role in how we deliver exceptional healthcare environments.

If you are energized by problem-solving, enjoy sharing your expertise, and want to influence projects across an entire firm, this is an opportunity to make a lasting impact.

What You will Do

Quality Assurance / Quality Control

• Lead the firm's Quality Assurance/Quality Control program, establishing quality standards, processes, and best practices across healthcare architecture, interior design, and medical equipment planning.
• Review project documents at key milestones to ensure quality, code compliance, accessibility, life safety, constructability, and coordination.
• Identify technical risks, inconsistencies, omissions, and constructability issues early, partnering with project teams to resolve them before documents are issued.
• Track quality trends, facilitate lessons learned and post-occupancy reviews, and implement process improvements that strengthen project delivery across the firm.
• Support project teams throughout design, permitting, bidding, and construction, as a trusted technical resource from project kickoff through completion.
• Conduct quality audits and establish benchmarks to measure project performance and reinforce firmwide standards.

Specifications Management

• Maintain and continually improve master specifications and technical standards.
• Assist with project specification writing and develop workflows that improve consistency, efficiency, and document quality.
• Ensure coordination between specifications, technical standards, and project documentation.

Software and Technology Management

• Administer the firm's specification and technical software platforms ensuring content remains accurate and current.
• Leverage AI and emerging technologies to improve quality assurance, specification development, document coordination, technical research, and overall efficiency.
• Research, evaluate, and recommend new technologies that enhance project quality and reduce risk.
• Train project teams on specification software, AI tools, and digital resources as new technologies encouraged

Technical Leadership

• Serve as a trusted technical advisor to project teams.
• Mentor architects, designers, project managers, and technical staff, fostering a culture of quality, accountability, and continuous learning.
• Collaborate with design, operations, construction, and firm leadership to align quality initiatives with project goals and organizational priorities.
• Support the ongoing development of firm standards and technical resources.

Who You Are

• Organized and Detail-Oriented – You notice what others miss and believe quality lives in the details.
• A Problem Solver– You enjoy digging into technical challenges and finding practical, thoughtful solutions.
• Collaborative – You work alongside project teams to strengthen ideas and deliver the best possible outcome.
• A Mentor – You enjoy sharing knowledge, developing others, and helping teams grow stronger.
• Trusted and Reliable – People count on your judgment, follow-through, and technical expertise.
• Curious – You stay current on codes, industry standards, and best practices.
• Positive and Approachable – You provide feedback with respect, build trust, and make teams stronger.

Qualifications

• 12+ years of experience in healthcare design, construction, facilities management, code review, or related fields.
• Accredited degree in area of focus.
• Additional designations/accreditations/certifications such as AIA, ACHA, EDAC, NCIDQ, CHID, LEED, MBA, PMP, and Six Sigma preferred.
• Strong understanding of construction documents and specifications.
• Working knowledge of healthcare codes, regulations, and accreditation requirements.
• Experience reviewing documents for coordination, code compliance, and constructability.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to quality.
• Ability to collaborate effectively with multidisciplinary teams.

Why Pulse Design Group

You will help shape the quality of projects across the firm.

You will be a trusted technical resource, partnering with teams to solve challenges, strengthen our standards, and continuously improve how we work.

You will have the opportunity to mentor others, share your expertise, and leave a lasting impact on both our people and our projects.

Most importantly, you will join a team that believes

• Quality is everyone's responsibility.
• Great work comes from collaboration.
• The best solutions come from people who never stop learning.
• What we do matters because the spaces we create support healing, caregiving, and the people who rely on them every day.