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Boutiqaat
Join Our Beauty Revolution in E-Commerce!
Are you passionate about helping people work smarter with AI?We're looking for a proactive AI Enablement & Adoption Specialist to act as the bridge between our AI tools and the people who use them — training teams, solving issues, and embedding AI into everyday workflows across the business.
AI Enablement & Training:
Design and deliver structured AI enablement programs, hands-on training, workshops, and demos for employees and department heads.
Develop role-based training materials, guides, SOPs, and best-practice documentation.
Ensure users understand AI capabilities, limitations, and ethics, and support onboarding into AI tools and platforms.AI User Support & Operations:
Act as the first point of contact for AI-related issues, troubleshooting tool, workflow, and access problems.
Coordinate with AI Engineers, Product Managers, or vendors on advanced technical escalations.
Monitor recurring issues, recommend fixes, and maintain support logs, FAQs, and knowledge bases.AI Product & Experience Management:
Support the AI Product Manager with user feedback, pain points, and enhancement recommendations.
Participate in AI tool rollout planning, testing, and post-launch support, validating tools from an end-user perspective.
Help ensure AI solutions are intuitive and usable, and assist in defining usage guidelines and governance standards.
Cross-Functional Collaboration & Change Enablement:
Work with department heads to identify AI use cases and drive adoption within their teams.
Act as a change ambassador, helping teams shift from manual processes to AI-assisted workflows.
Support internal communications on AI updates and promote responsible, compliant AI usage.
Microsoft Copilot Enablement & Support:
Deliver hands-on Copilot training tailored to different business functions (HR, Finance, Marketing, Operations).
Support employees integrating Copilot into daily workflows like drafting, reporting, and meeting summaries.
Provide first-level support for Copilot issues and develop guides, SOPs, and prompt libraries for enterprise use.
Collect user feedback to share with the AI Product Manager, ensuring usage aligns with governance and security standards.
Reporting & Continuous Improvement:
Track AI adoption metrics, training coverage, and user satisfaction, and prepare progress reports.
Continuously update training content and documentation, staying current on emerging AI tools and features.
Fluent in English; Arabic is a plus.
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