Design and UX Senior Manager

SUMMARY

The Senior Manager of UX Design applies a user-centered design methodology to design successful solutions for education-related applications that support business goals and user needs, while leading a team of UX Designers.

As part of an agile team, the Senior Manager, UX Design initiates user research; translates user goals and requirements into interactive user experiences for desktop and mobile devices via concepts, wireframes, and prototypes; reviews the implementation; and provides recommendations based on usability testing results.

The Senior Manager, UX Design acts as the lead on a scrum team, supervises designers, and determines schedules for deliverables.

The Senior Manager, UX Design will work with Principal and Senior UX Designers, Product Owners, and Developers on the UX design of complex applications and should be creative and technically adept, an effective people leader, highly collaborative yet also able to work independently, detail-oriented, self-motivated, and passionate about improving educational experiences for users.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Understands and articulates the product vision, problem definition, and opportunity;
• Plans and conducts user interviews and data collection, and synthesizes findings to ground design decisions in evidence;
• Develops process maps, user and data flows, and use cases to frame problems and make complex systems legible before solutioning;
• Employs user-centered methodology to design functionality that accommodates user needs and meets the standards of navigation, layout, and labeling;
• Collaborates with multidisciplinary teams in prioritizing functional requirements and developing design solution approach;
• Communicates solution approach through development of mock-ups, user and data flows, use cases, wireframes and interactive prototypes, and specifications;
• Identifies and develops new patterns as needed;
• Provides light front-end development support and collaborates closely with developers to ensure designs are feasibly and faithfully built (familiarity with HTML/CSS and component-based UI);
• Communicates with colleagues and management to ensure product remains true to stated goals of functional design throughout development of product;
• Initiates and incorporates feedback from usability testing of designs;
• Understands and incorporates design principles and accessibility and mobile-friendly/responsive guidelines into product designs;
• Contributes to continuous improvement of the scrum team, agile processes, and the User Experience community at K12 and proactively supports knowledge-sharing within and outside the UX team;
• Leads team of UX Designers and occasional flex contributors; Provides guidance on design craft, research practice, and quality standards; sets goals, conducts performance reviews, and supports career development;
• Works closely with Product, Engineering, IT Managers, and senior executives to align UX initiatives with organizational objectives. Ensures that design solutions adhere to governance and compliance requirements, including student data privacy;
• Acts as the Lead UX Designer on a Scrum team. This involves:
• Partnering with product owners to understand the vision and business value for the feature or project; participating in planning sessions to develop and maintain the feature or product roadmap.
• Understanding the product backlog and user story prioritization in order to conduct and incorporate user research and deliver designs before implementation;
• Collaborating with cross-functional teams comprised of product management, UX Designers, Visual Designers, Developers, Testers, and other subject matter experts to understand information needs and functionality requirements, dependencies and impacts, and facilitate user story development and design.
• Ensuring delivery of artifacts as agreed to by the team including flow diagrams, conceptual designs, wireframes, interactive prototypes, visual designs, and specifications that adhere to accessibility and mobile-ready guidelines.
• Reviewing implementation for adherence to designs and style guide/
• Participating in daily standups and taking the initiative to prepare for and organize other necessary meetings such as design reviews.

SUPERVISORY RESPONSIBILITIES Directly supervises 6-12 Full-time Equivalent (FTE) regular employees and/or contractors. Carries out supervisory responsibilities in accordance with the org

Skills

Agile Programming Methodologies, Business Support, CSS (Cascading Style Sheet), Career Development, Continuous Improvement, Cross-Functional, Customer/Client Research, Data Collection, Desktop PC, Detail Oriented, Establish Priorities, HTML (HyperText Markup Language), Interviewing Skills, Management of Information Systems/Technology (MIS), Mobile Devices, Mock Up, Needs Assessment, People Management, Performance Goal Setting, Performance Reviews, Plan Meetings, Process Development, Product Backlog, Product Design, Product Development, Product Engineering, Product Management, Product Planning, Prototyping, Quality Metrics, Regulatory Compliance, Requirements Management, Scrum Project Management and Software Development, Software Design, Standup Meetings, Style Guide, Team Lead/Manager, Team Player, Technical/Engineering Design, Test Design, Test Plan/Schedule, Usability Testing, Use Cases, User Experience Design (UXD), User Interface/Experience (UI/UX), Wireframes

About the Company

Stride, Inc.