Lead UX Designer for AI Solutions

Lead UX Designer for AI Solutions

We are in search of an innovative and experienced UX Designer to play a pivotal role in redefining enterprise software for an AI-driven landscape. This is a unique opportunity for designers who are passionate about understanding user needs and transforming intricate supply chain challenges into seamless and intuitive experiences.

Join our dynamic team as we revolutionize the way products are designed and developed, utilizing AI to enhance insight, decision-making, and execution. This position is at the heart of enterprise UX, encompassing AI workflows, systematic thinking, and tangible business outcomes.

You will be a key player in defining the integration of intelligent features within complex operational workflows while evolving the practice of UX in AI-centric product development.

Collaborating closely with Product Management, Engineering, Architecture, Data/AI teams, and senior leadership, you will craft scalable, reliable, and impactful experiences in some of the most intricate supply chain environments globally.

Key Responsibilities

• Collaborate with Product Management and Architecture to create a cohesive experience strategy across key platform areas, focusing on how intelligent, AI-driven features are delivered and experienced.
• Lead user research and insights development for complex supply chain workflows, utilizing a blend of user feedback, data analysis, and AI tools to identify high-impact opportunities.
• Convert uncertainty into clear design direction, producing everything from quick concepts to detailed wireframes, prototypes, interaction models, and polished high-fidelity UI designs.
• Design user experiences powered by AI, including recommendation systems, intelligent automation, conversational interfaces, predictive intelligence, and decision-support workflows.
• Incorporate AI-assisted workflows throughout the design process, including research synthesis, ideation, prototyping, content generation, and usability analysis.
• Facilitate ongoing validation and learning, merging qualitative and quantitative methods to assess experience effectiveness and guide product decisions.
• Work closely with engineering teams to ensure quality implementation, iterating in real-time, managing trade-offs, and meeting high standards for functionality, usability, and aesthetics.
• Act as a strong advocate for UX in cross-functional discussions, promoting user-centric solutions while guiding teams through complexity and uncertainty.
• Develop and enhance design systems and interaction patterns that ensure consistency and foster innovation, particularly for AI-driven and data-centric experiences.
• Contribute to a culture of design excellence and innovation, raising standards for craftsmanship, systematic thinking, and the role of UX in AI-focused product development.

Your Qualifications

• 5+ years of experience in designing complex, data-rich enterprise applications, demonstrating success in simplifying challenging workflows into impactful user experiences.
• Background in creating adaptive AI-infused experiences that integrate intelligent guidance and automation while ensuring usability and user trust.
• Proven experience in leading UX initiatives that influence product direction across design, engineering, and product sectors.
• A portfolio showcasing comprehensive product thinking—from the initial problem framing and user insights to successful outcomes.
• Strong systems thinking abilities, with a capacity to navigate and design within multifaceted technical domains like integrations and data platforms.
• Ability to manage ambiguity and establish clear experience frameworks from loosely defined problems.
• Experience utilizing user research and product analytics in decision-making, combining qualitative and quantitative inputs for effective outcomes.
• Proven collaboration with engineering teams, influencing design and ensuring high-quality execution in iterative workflows.
• Exceptional communication and influencing skills, capable of clearly articulating rationale and aligning cross-functional stakeholders.
• A commitment to high standards of craftsmanship, delivering polished, cohesive experiences that prioritize usability, usefulness, and visual quality.

Benefits

• Competitive compensation ranging from $140,000 to $160,000 plus bonus opportunities.
• Comprehensive healthcare, dental, and vision plans.
• Flexible paid time off to support work-life balance.
• A supportive and inclusive culture that encourages a healthy work-life balance.
• 401k matching to help secure your financial future.
• Options for Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Employee assistance programs to support your well-being.
• Paid parental leave to support new families.
• Join a company serving over 4,000 clients with a remarkable 99% retention rate.
• Opportunities for accelerated title and salary growth.
• A vibrant and engaging work atmosphere that ignites passion for your work.

Our recruitment process employs artificial intelligence (AI) tools to enhance fairness and consistency in evaluations. If you have any questions or would like to request an alternative assessment method, please reach out to us.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. All qualified individuals will be considered for employment regardless of their characteristics protected by law.

Join us in building a career at Cleo and receive tailored job alerts for future opportunities.