Objective:
Responsible for leading and expanding the company’s Business Solutions sales, with a focus on Commercial Air Conditioning (CAC), Information Display (ID), and IT products solutions, and systems. The role drives strategic partnerships, manages key accounts, and provides comprehensive sales and technical support throughout the entire sales process.
It is also responsible for achieving annual business growth by leveraging strong industry relationships with sales partners, contractors, and customers, while applying strategic selling approaches to meet and exceed sales targets, identify existing and future project opportunities, and influence key decision-makers across relevant vertical markets.
Key Responsibilities
- Sales Strategy, Business Growth and P&L Management:
- Oversee and lead the sales growth for all of Business Solutions operations related to Commercial Air Conditioning (CAC), Information Display (ID), Information Technology (IT) product solutions and systems, including but not limited to VRFs, single and multi-splits, and packaged units, commercial televisions, digital signage, and video walls within the assigned territory.
- Build strategic plans aligned with company pillars; financial growth, customer satisfaction, process improvement, and staff development.
- Identify and capitalize on new business leads from existing and potential customers, ensuring the company remains competitive within the B2B and B2C sectors.
- Take ownership of departmental profit & loss and works to achieve growth and profitability.
- Develop and implement collaborative business strategies with major accounts and sales partners to drive the growth of CAC, ID, and IT product portfolio, and expand market share and customer satisfaction.
- Collaborate with sales partners and contractors to forecast sales, projects, project timelines, and inventory to ensure revenue targets are met.
- Oversee daily B2B sales operations, ensuring efficiency in order processing, contract negotiation, and customer service.
- Monitor and analyze market trends, sales performance, and competitor activities to develop proactive strategies.
- Drive a customer-centric approach by enhancing the customer experience and satisfaction levels.2
- Training, Networking & Referrals:
- Leverage existing contacts to identify business opportunities and establish new connections through strategic networking and referrals.
- Educate and empower the personnel of Al Mulla Electronics sales engineers, key accounts, contractors and partners regarding the product's attributes, advantages, and sales methodologies.3
- Team Leadership & Performance Management:
- Set clear KPIs and performance goals, conducting regular performance reviews to ensure targets are met.
- Conduct regular reviews of sales funnel, financial and operational risks, implementing necessary mitigation strategies.
- Foster a high-performance culture through mentorship, training, and development initiatives.
- Educational
Qualifications
- A bachelor’s degree in engineering, Business or a related field is required.
- MBA or a relevant advanced degree is an advantage.
- Recommended Experience:
- Minimum 10 years of experience in sales, business development, and technical roles, with a focus on areas relevant to HVAC and ID technology systems and product solutions.
- Proven track record in technical business solution sales, ideally within industries related to VRF, packaged and room air conditioning, ID, or similar fields.
- Strong experience in managing and growing key accounts, particularly in sectors such as hospitality, retail, education, and corporate environments.
- Experience in working with multinational brands and aligning with their business strategies.
- Skills and
Competencies
- Exceptional communication and negotiation skills, with the ability to manage interpersonal relationships.
- Familiarity with project management and the ability to oversee projects from conception to completion.
- In-depth knowledge of relevant industry standards, codes, and regulations related to HVAC, ID, digital signage, and IT systems.
- Strategic thinker & analytical mindset with a talent for problem-solving, identifying business opportunities and making well-informed decisions.
- Capable of effectively conveying technical information to non-technical customers and maintaining strong client relationships.
- Experienced with CRM platforms like Salesforce and technical software such as Auto
- CAD.Job Remarks:
- Preferred Language: Arabic, English
- Job Country : Kuwait
- Duty Shift / Timings : One Shift / 8:00 am - 4:00 pm
