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Southwest Research Center Federal Credit Union
The Teller’s major objective is to provide excellent member service while receiving and paying out money, keeps records of money and negotiable instruments involved in financial transactions by performing the following duties:
Receives checks and cash for deposit, verifies amount, and examines checks for endorsements according to regulatory and departmental procedures.
Cashes checks and pays out money after verification of signatures and member balances.
Enters members' transactions into computer to record transactions and issues computer generated receipts.
Order cash and count incoming cash as directed by the Cash Department Supervisor.
Balance currency, coin and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen.
Explain, promote, and sell products or services such as money orders, cashier's checks, savings accounts, check account debit card, SwOnline, E-statements, loans, Mastercards and all other credit union products/services.
Process monthly back-up data from ATM as directed.
Completes daily encoding of all checks.
Accepts Mastercard and loan payments for processing
Attend all staff meetings, as directed.
File daily.
Assure proper maintenance, cleanliness and security of work areas/teller stations.
Cross train to support other departments to include daily lunch coverage at front desk, as assigned.
Creates new membership folders.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, divide and possess a complete understanding of cash denominations and rolled coin values.
Ability to apply common sense understanding to carry out detailed written or oral instructions.
This position is a non-exempt position, in which the employee will work a 40-hour week, with no additional hours, except as approved by the Lending & Membership Services Supervisor.
Reports to: Lending & Membership Services Supervisor
Salary: Commensurate with education and experience
SwRCFCU
Attn: Human Resources
7215 Culebra Road
San Antonio, TX 78251
Or fax to 210-684-0670, Attn: Human Resources.
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