Senior Operations Data Analyst

Medical Mutual employees must submit their applications through MySource.

Note: This is a hybrid role based in Brooklyn, OH, requiring three days per week on-site.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Job Summary

Working independently, analyzes operations data (e.g., claims, membership, provider, call, and inventory data) to answer client questions, measure the effectiveness of business decisions, and identify opportunities for improvement. Utilizes best practices to solve moderately complex problems. Possesses advanced data analysis/statistical knowledge and skills.

Participates on cross-functional teams to complete projects. Presents analysis results to division leadership. Serves as a knowledge resource for junior staff.

Responsibilities

• Collects, synthesizes, and analyzes operations data from various sources to answer client questions, measure the effectiveness of business decisions, and identify opportunities for improvement.
• Creates visualizations and/or presentations to share results with a variety of audiences.
• Serves as a knowledge resource for junior staff.
• Builds and maintains reports for internal teams.
• Participates on cross-functional teams to complete projects.
• Performs other duties as assigned.

Education and Experience

• Bachelor’s degree in statistics, applied mathematics, data analysis, or related field. Master’s degree preferred.
• 5 years of data/statistical analysis experience, preferably in health insurance or other financial services.

Technical Skills and Knowledge

• Advanced data/statistical analysis, programming (Python, PySpark, and SQL), visualization (Power BI), and Microsoft Office skills.
• Full understanding of relevant data (including structures, definitions, and relationships).
• Ability to utilize best practices to solve moderately complex problems.
• Ability to define business requirements without assistance and meet them consistently.
• Ability to effectively communicate with division leadership.
• Desire and ability to serve as a knowledge resource for junior staff.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work

• We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
• Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
• On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
• Discounts at many places in and around town, just for being a Medical Mutual team member.
• The opportunity to earn cash rewards for shopping with our customers.
• Business casual attire, including jeans.

Excellent Benefits and Compensation

• Employee bonus program.
• 401(k) with company match up to 4% and an additional company contribution.
• Health Savings Account with a company matching contribution.
• Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
• Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
• Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
• After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You

• Career development programs and classes.
• Mentoring and coaching to help you advance in your career.
• Tuition reimbursement up to $5,250 per year, the IRS maximum.
• Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual

Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans.

We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We’re not just one of the largest health insurance companies based in Ohio; we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

#LI-SC1 #LI-HYBRID

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.