Digital Learning Specialist

Opportunity for you

Are you passionate about shaping the future of digital learning and driving innovation across a modern, forward‑thinking organisation?

This is an exciting opportunity to join our Talent Development team as a Digital Learning Specialist, where you will play a key role in enhancing digital capability, championing AI‑enabled learning, and creating engaging development experiences for colleagues across both legal and business services teams.

Based in our Liverpool office, you’ll work collaboratively with stakeholders to design, deliver and continuously improve learning solutions that support our strategic goals. If you thrive in a dynamic environment, enjoy leveraging technology to elevate learning, and want to be part of a culture that values creativity, inclusion and continuous improvement.

Key Responsibilities

Digital Induction & Upskilling

• Deliver induction and ongoing digital skills training, including AI tools, ensuring seamless onboarding and digital upskilling including AI literacy.

LMS Support & Content Management

• Review, develop, and maintain engaging content on the LMS, ensuring resources are current, engaging, inclusive and support colleague engagement.

AI Integration & Enablement

• Design relevant programmes, support the next phase of our digital learning strategy to embed AI. Ensure content is relevant for each practice area and aligned with strategic development goals, taking AI to the next level of development.

Continuous Improvement & Evaluation

• Assess training effectiveness through data collection and stakeholder feedback, use insights to iterate programmes for maximum impact. Actively seek opportunities for process enhancement in all aspects of digital learning delivery.

Collaboration & Team Support

• Work collaboratively within the team, provide guidance and solutions to colleagues through approachable communication and solution‑oriented service.

Thought Leadership & Strategy

• Monitor industry trends in digital learning, especially those related to AI and recommend innovative approaches that position Taylor Wessing as an industry leader in Digital Learning within Talent Development.

Knowledge, Skills and Experience

Essential

• Advanced knowledge and delivery of MS packages including Office 365.
• Experience training in Windows applications.
• Proven experience as a Digital Learning Specialist or IT Trainer role.
• Demonstrable understanding of AI technologies (e.g. generative AI, prompt engineering) and their responsible application in workplace learning.
• Familiarity with legal sector document management systems (e.g. iManage) for training requirement purposes.
• Experience developing technical training programmes.
• Experience facilitating in person, online and hybrid training programmes.
• Confident communicator; able to present complex technology concepts clearly to varied audiences.
• Strong organisational and multitasking abilities.
• Skilled at collecting and analysing feedback to drive continuous improvement in digital learning delivery.
• Evidence of awareness of digital learning trends, especially emerging AI approaches, and contributing innovative ideas to support excellence in delivery.

Desirable

• Working proficiency with eLearning authoring tools (e.g. Articulate Storyline/Rise) and video creation/editing software (e.g. Adobe Captivate).
• Experience with Learning Management System such as SAP.
• Experience using internet/intranet applications for training delivery or content management.
• Formal qualifications in learning & development/digital education/AI (e.g. CIPD, TAP, Microsoft Certified Trainer).
• Formal training qualifications.

Benefits

• Hybrid working: offering the opportunity to work remotely, while maintaining a social boundary by working from our award‑winning offices for 3 days a week.
• Holiday: Our basic annual holiday entitlement starts at 25 days, with a further discretionary day of paid leave in December. You may also purchase up to five extra days each year (pro rata).
• Enhanced Maternity and Paternity leave: After one‑year service, you are entitled to up to 26 weeks leave full pay if you or your partner give birth or adopt a child.

Along with these there are many more benefits we offer, with the addition of a comprehensive flexible benefits package available.

Our culture

Nurturing a diverse, inclusive culture allows all of our talent to flourish, sparks creativity and powers innovation. We continue to build a team that exemplifies inclusivity and reflects the firm's core values: creative, excellence, integrity, responsible, respect and team.

We value and celebrate the differences in who we are, what we have experienced and how we think, so all candidates will be treated fairly regardless of age, caring responsibilities, disability, gender identity, marital status, neurodiversity, pregnancy, race, religion or belief, sex, sexual orientation and socio‑economic background.

The way we work

At Taylor Wessing, we never settle for average. We’re creative thinkers, problem solvers and continuous learners who excel at what we do and believe our best work is still ahead of us. We are a firm that’s large enough for you to achieve your ambitions, but connected enough to be a true community.

Taylor Wessing

Taylor Wessing is a global law firm that serves the world's most innovative people and businesses. Deeply embedded within our sectors, we work closely together with our clients to crack complex problems, enabling ideas and aspirations to thrive. Together we challenge expectation and create extraordinary results.

By shaping the conversation in our sectors, we enable our clients to unlock growth, protect innovation and accelerate ambition.

With 1250+ lawyers, 350+ partners, 26 offices and 16 jurisdictions we are looking to expand our Talent Development team, with the addition of a Digital Learning Specialist.

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Salary: GBP 36000 - 60000 per year