UX Designer

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About the role

As a UX Designer, you will work as part of a multi-disciplinary Product, Delivery & UX team leading a user-centred design process to explore, validate and deliver best-in-class user experience design for Matalan's customers, for platforms including the Web, Mobile Apps and internal Matalan colleague tooling.?

You will work closely alongside a team of Internal and External UX and Product people, you will utilise quantitative insights and qualitative research methods to take initial business requirements through to completed wireframes and prototypes.

You will also be part of a broader cross-functional Agile Delivery Team where you will work with Product Owners, Business Analysts, Developers and QA Engineers to create the best possible digital experience for our customers

Key Responsibilities

• Understand product specifications and Matalan customers?
• Collaborate with other UX people to support and conduct research initiatives to uncover insight and identify customer needs?
• Work closely with Web Insights teams to turn insights into outcomes?
• Understand our customers through both qualitative and quantitative data and apply this context to frame your solutions to roadmap initiatives?
• Articulate findings and assumptions as actionable problem statements and testable hypotheses to scope effort?
• Facilitate collaborative, cross-functional workshops to generate a variety and volume of design solutions?
• Prototype at varying fidelity, from pen and paper sketches to fully interactive, animated prototypes?
• Produce design artefacts to communicate the intent of design solutions with Developers, Product Owners, QA and the wider product team?
• Develop user flows, wireframes and high-fidelity designs?
• Find creative ways to solve UX problems (e.g. usability, findability)?
• Work in collaborations with Research and Experimentation to iterate design solutions?
• Communicate design ideas and prototypes to developers and Product managers?
• Support the developers through the launch process?
• Keep abreast of competitor products and industry trends?
• Creating, updating and implementing the UI kit across all digital platforms?
• Working alongside the Marketing Teams to ensure synergy between the brand and the product?
• Give and solicit feedback from other designers in order to continually raise our bar for quality

About You

• You are a naturally curious and tenacious problem solver?
• You have a team-oriented style, open to new ideas and diverse opinions
• You are clear and passionate when it comes to articulating your design rationale. You know how to tell a great story.
• You’re self-motivated, self-accountable and outcome-focused.
• You’ve had exposure to A/B and multivariate testing

Benefits

In addition to competitive salaries, we also offer the below core benefits:

• 20% staff discount, which increases with length of service
• Thrive Recognition Scheme
• Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for other retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business