Tour Driver (Liverpool Properties) - Liverpool

You'll work as part of our small team of staff at the Beatles' Childhood Homes, reporting into our Welcome & Service Assistant Manager.

You'll work alongside staff at Speke Hall as tours depart from this location, so you'll play a crucial role in taking visitors to both the Beatles' Childhood Homes and ensuring they have an enjoyable time with us. As our Tour Driver, you will provide visitors from around the world with first-class customer service.

You'll be responsible for transporting them to and from one of two pick-up points and taking them to the childhood homes of Sir Paul McCartney & John Lennon, where our tour guides will give them a fascinating insight into the birth of the Beatles. Don't worry about being a tour guide: your role is to safely drive the bus and to make our visitors feel welcome.

It's a really fun role with lots of chances to chat with visitors from around the globe. You'll be responsible for daily checks and cleanliness of our mini bus each day as well as some simple reporting of passenger figures on a pre-printed document.

The role will consist of a minimum of 2-3 shifts per week, 7 - 7.5 hours per day, weekends included, with additional hours available for holiday cover. Flexibility is appreciated, but we're happy to discuss various rota options. Please read the full role profile attached to this advert as a D1 category on your valid licence and an up-to-date PCV licence are essential for this role.

Responsibilities

• Must have a full, valid driving licence with D1 category and a PCV and have a good knowledge of the Highway Code and driving safely.
• Ability to provide our visitors with world-class service, full of enthusiasm and dedication.
• Knowledge and a love of the Beatles would be useful, but you don't need to be an expert.
• Friendliness, confidence interacting with the public, and willingness to learn are essential.
• Ability to stick to a timetable and work within our operational guidelines and procedures.

The National Trust is committed to promoting and preserving places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone, for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship, and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales, and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Hours: 600 hours a year. This role is based on annualised hours, where the amount of hours you work each month may vary; however, your salary will be paid in 12 equal instalments over the year.

Benefits

• Substantial pension scheme of up to 10% basic salary.
• Free entry to National Trust places for you, a guest, and your children (under 18).
• Rental deposit loan scheme.
• Season ticket loan.
• EV car lease scheme.
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible.
• Employee assistance programme.
• Free parking at most Trust places.

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