Sales & Marketing Manager - Trade Sales and Digital Growth

About Mark Krebs

Mark Krebs is a Montreal-based design company specializing in distinctive handmade rugs produced in partnership with skilled manufacturers in India. We sell directly to customers online and work with interior designers, architects and independent retailers throughout Canada and the United States.

We’re looking for a commercially minded and creative person to help grow both our trade and wholesale relationships and our digital sales channels.

Employment: Full-time salaried position with a four-day workweek

Location: Chabanel, Montreal, QC — in person

Salary: $55,000–$65,000 per year

Anticipated start: October 2026

ABOUT THE ROLE

This is a hands-on role for someone who enjoys moving between direct customer outreach and digital marketing. On any given day, you might develop a campaign, review advertising performance, contact a prospective retailer, coordinate a product launch or help an interior designer find the right rug for a project.

The position will be divided approximately equally between

• Growing our trade and wholesale business through thoughtful, consistent outreach
• Improving online growth through paid advertising, email marketing, content, e-commerce and performance analysis

The exact balance will shift throughout the year based on product launches, campaigns and sales opportunities. As part of a small team, you’ll work closely with the founder and operations lead and have meaningful influence over how our sales and marketing programs develop.

This is not an entry-level position. We’re looking for someone with relevant experience in sales, digital marketing, e-commerce, account management or brand development who is ready to take ownership and help build effective systems.

SALES AND BUSINESS DEVELOPMENT

• Identify and develop relationships with interior designers, architects, retailers, stylists and other potential trade partners
• Manage outbound outreach through email, telephone and social channels
• Follow up consistently with prospective and existing accounts
• Maintain an organized sales pipeline and accurate records in our CRM
• Introduce clients to our collections, trade program, samples and custom-rug capabilities
• Respond to inquiries, prepare quotes and guide clients through the purchasing process
• Identify new partnerships and opportunities to grow the brand across Canada and the United States
• Help refine our sales materials, outreach strategies and trade-account experience

MARKETING AND ONLINE GROWTH

• Plan and execute digital campaigns across paid, organic and email channels
• Manage and improve paid advertising, including campaign setup, audience targeting, testing and performance analysis
• Coordinate email campaigns, product launches and ongoing customer communications
• Help develop social media content that reflects the visual identity and voice of the brand
• Review website, advertising and sales data to identify opportunities for growth
• Work with our Shopify store to improve merchandising, product presentation and conversion
• Track key marketing results and make clear recommendations based on performance
• Coordinate with photographers, designers, freelancers and other creative partners when required

SALES AND MARKETING SYSTEMS

• Create practical systems for tracking leads, campaigns, customer activity, follow-ups and sales opportunities
• Help build reporting around pipeline value, conversion, account growth, advertising performance and online sales
• Connect marketing activity to measurable sales outcomes
• Keep projects and information organized and actionable across the team

WHAT WE’RE LOOKING FOR

• Experience in sales, digital marketing, e-commerce, account management or a related role
• Confidence communicating with new and existing clients by telephone, email and in person
• Experience with digital advertising and an understanding of how to evaluate campaign performance
• Strong written communication skills and an eye for visual presentation
• The ability to organize leads, projects and follow-ups without extensive supervision
• Comfort working with sales data, marketing metrics and online business tools
• An entrepreneurial mindset and an interest in building systems, not simply working within established ones
• The ability to move between strategic planning and hands-on execution
• An appreciation for interiors, furniture, art, fashion or design
• Fluency in both English and French

Our clientele and sales activities are primarily English-speaking, and the interview process for this position will be conducted in English.

Experience with Shopify, CRM platforms, email-marketing software, Meta or Google advertising and analytics tools would be valuable. Experience working with interior designers, architects, retailers or design-focused products is also a strong asset.

WORKING AT MARK KREBS

We’re a small team, so this role will have meaningful influence over how our sales and marketing programs develop. It also means that everyone occasionally helps outside a narrow job description. This may include preparing for a photoshoot or event, organizing samples, welcoming clients, packing an order or helping move rugs and other products around the studio.

The position is based in our Montreal studio and requires in-person work four days per week. It is not a remote or hybrid position.

HOW TO APPLY

Please submit your résumé along with a brief introduction explaining:

• Why this combination of sales and marketing interests you
• Any relevant experience growing sales, managing digital campaigns or working with a design-oriented brand

Portfolio links, campaign examples or other relevant work samples are welcome but not required.