Training / Personnel Coordinator

About ICE

Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. We provide residential, non-residential, and support home services across Alberta. Our Edmonton region is ICE’s largest — with the most programs, staff, and clients.

Community Rehabilitation Managers play a central role in making sure services run smoothly, staff are supported, and clients receive the highest quality of care.

Role Summary

As a Community Rehabilitation Manager, you will oversee multiple residential and non-residential programs across Edmonton. You will lead staff teams, support clients’ needs, and serve as the key link between staff, families, guardians, and government representatives.

In ICE’s busiest region, the pace is fast and every day is different. You may be reviewing support plans, mentoring staff, responding to urgent issues, managing resources, or meeting with families. This role is demanding, but highly rewarding — your leadership ensures clients receive safe, consistent support and staff have the guidance they need to succeed.

What We Offer

• Paid training, orientation, and ongoing professional development
• Stable employment with opportunities to advance
• A respectful, inclusive workplace that values teamwork and diversity
• Recognition for long service and outstanding contributions
• Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service
• Comprehensive benefits package for qualifying employees after one year of employment

Key Responsibilities

• Recruitments, screening and selection of employees
• Support staff training, feedback, and professional development
• Ensure staffing is appropriate to meet the needs of the clients – liaison with Coordinators and Managers regarding recruitment requirements
• Development and updating operational procedures for pre-employment training and staff development
• Gathering and maintaining staff resources
• Developing and facilitating workshops for clients and their support workers
• An operational awareness of ethical practices
• Ensuring documentation is completed and established timelines met for the same, in accordance with the agency’s policies and procedures
• Promote teamwork, problem solving, and a positive workplace culture
• ECAT duties as scheduled

Qualifications

• Experience working in the Rehabilitation field
• Strong communication skills (spoken and written)
• Organized and detail- oriented; able to manage multiple responsibilities
• Professional, dependable, and committed to high quality service
• Clear Vulnerable Sector Police Check (within 6 months)
• Ability to work independently and as part of a team

To apply, please forward letter of intent to ldoherty@icenterprises.com.

All applicants are thanked for their interest. Only applicants selected for an interview will be contacted.

At ICE, you’re not just starting a job — you’re joining a team that makes a difference every day. We value diversity and welcome applications from people of all backgrounds and experiences.