Radiology Receptionist - Casual

Radiology Receptionist / Medical Office Assistant (MOA) – CASUAL

Are you an organized, patient-focused professional who thrives in a fast-paced radiology/medical

environment? Our multidisciplinary Radiology clinic is seeking a dedicated Medical Office

Assistant (MOA) with 1-2 years experience with booking Pain Management exams under

Fluoroscopy as well as other modalities to join our team in a CASUAL capacity.

As the first point of contact for our patients, you will play a key role in ensuring a welcoming

experience and supporting seamless clinic operations.

This is an excellent opportunity for someone who is passionate about healthcare, enjoys delivering

exceptional service, and values working in a collaborative, team-oriented environment.

What You’ll Do

Patient Care & Front Desk Support

• Greet, register, and welcome patients in person and by phone.
• Check patients in, assist with paperwork, and guide them through the intake process.
• Respond to patient inquiries (phone, email, in person) with professionalism and

compassion.

• Maintain patient flow through exam and treatment areas to support timely appointments.
• Communicate with referring physicians, physiotherapists, clinics, and hospitals

Scheduling & Appointment Coordination

• Schedule, confirm, and manage patient appointments accurately.
• Process incoming referrals and maintain/manage clinic waitlists.
• Provide clear instructions about appointment preparation and expectations.
• Send appointment reminders as needed.
• Assist with booking follow-up appointments or tests

Medical Records & Administrative Support

• Update and maintain complete patient records in the EMR.
• Perform scanning, faxing, data entry, filing, and report distribution.
• Support billing processes (Alberta Health, WCB, private pay, third-party).
• Ensure documentation and clinical reports are completed and delivered on time.

Clinic Operations

• Support radiologists and technologists with patient flow and occasionally assist during

assessments.

• Adhere to infection prevention protocols and clinic policies.
• Provide coverage for MOA team members during breaks or absences.
• Support new staff training when required.
• Promote a professional, collaborative, patient-centered clinic culture.

What You Bring to the role

Education & Experience

• Medical Office Assistant/Health Administration diploma (or equivalent experience).
• 1–2 years of clinic experience required with 2+ years preferred.
• Experience in booking MSK and Pain Management under fluoroscopy environment is

required.

Skills & Competencies

• Strong organizational and multitasking abilities in a busy clinic.
• Warm, patient-centered communication skills (both written and verbal).
• High attention to detail, accuracy, and follow-through.
• Proficiency with EMR systems, Microsoft Office, and clinical software.
• Ability to remain calm under pressure and work effectively as part of a multidisciplinary

team.

• Commitment to confidentiality and compliance with privacy regulations (FOIP, Alberta

Netcare).

Working Conditions

• We are looking for specifically Saturday coverage (currently once per month but will likely

increase in time), with opportunities for more hours Monday - Friday when needed for vacation

coverage

• Fast-paced clinic environment requiring strong teamwork and autonomy.
• Includes extended periods of computer work and general administrative tasks.
• May involve assisting patients with mobility challenges and supporting those in

acute/chronic pain.

Why Join Us?

• Supportive, collaborative, and multidisciplinary team environment.
• Opportunity to make a meaningful impact on patient care and recovery.
• Engaging, dynamic role with variety in daily tasks

How to Apply

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Dr Eduardo Watman – Director of Operations – dr.ewatman@saddletownradiology.ca

Lindsay Marsman – Administrative Manager – lmarsman@saddletownradiology.ca