Regional Maintenance Manager

Company Overview

Avenue Living Residential is Western Canada's fastest-growing private rental properties operator, with an expanding presence in Alberta, Saskatchewan, and Manitoba.

We believe in bringing people together and building relationships we are proud of every day. Our core values guide our actions, and our people bring our mission to life. We are committed to providing safe and welcoming accommodations while being responsive to our residents’ needs with efficient execution.

Our innovative teams work together to deliver both quality and value to our residents as we pride ourselves in creating communities that are safe and comfortable place to call home.

What We Are About

At Avenue Living Residential, we ensure our team members are provided with a place to develop careers that are challenging and rewarding so everyone can realize their full potential. We know our people are our biggest brand ambassadors and create our culture. We believe when we take care of our team members, they can then extend that Duty of Care to our residents and business partners.

We look for team members who are collaborative, creative, and In It Together. Individuals who are accountable, consistent, resourceful, and responsive. Those who can take initiative, seek feedback and demonstrate grit in overcoming challenges and adapting to change.

Green Is More Than Just Our Colour

If you are wondering if the grass is greener here at Avenue Living Residential, you can take comfort in knowing that through our common purpose we build relationships we are proud of every day.

By focusing on leadership excellence, employee engagement, and quality service- combined with a continuous improvement mindset, we give you the green light to create meaningful connections and memorable experiences. Fostering a positive environment where people feel energized and empowered to have sustainable results

In addition to our team members, we also want our planet to thrive. Avenue Living Residential is committed to a green future by enhancing our properties with features such as environmentally friendly water management procedures, improved heating and cooling systems, solar panels, and upgraded air filtration technology.

ABOUT THE ROLE

The Regional Maintenance Manager (RMM) is a senior regional operations leadership role responsible for driving maintenance excellence, operational consistency, asset performance, and service delivery standards across a designated portfolio region.

This position provides direct leadership, technical guidance, coaching, and operational oversight to regional Maintenance Associates and Building Operators while partnering closely with Residential Portfolio Managers (RPMs), Regional Directors (RDs), Regional Vice Presidents (RVPs), and centralized Property Services leadership.

The RMM plays a critical role in advancing preventative maintenance programs, improving operational efficiency, reducing reactive maintenance, supporting capital planning initiatives, strengthening vendor accountability, and developing field maintenance capability across the region.

This role is instrumental in supporting Avenue Living’s transition toward a regionalized facilities operations model focused on safety, standardization, scalability, and long-term asset preservation.

WHAT WILL YOU DO?

• Provide direct leadership, coaching, and performance management to Maintenance Associates within the assigned region.
• Provide ongoing field coaching, technical mentorship, onboarding support, and operational guidance to Maintenance Associates to strengthen technical capability, consistency, and service standards across the region.
• Assess competency levels of Maintenance Associates and support ongoing skills development and leveling.
• Participate in the recruitment, interviewing, and hiring of Maintenance Associate roles.
• Foster a strong safety culture and ensure all team members adhere to Avenue Living safety policies and provincial regulations.
• Provide regional operational leadership and accountability for maintenance performance, service delivery standards, and asset condition across the assigned portfolio.
• Drive consistency in maintenance execution, preventative maintenance compliance, building standards, and operational best practices throughout the region.
• Support regional operational planning and identify opportunities to improve efficiency, reduce maintenance costs, minimize deferred maintenance, and improve resident experience.
• Partner with Regional Directors, RPMs, and Property Services leadership to support strategic operational initiatives and regional priorities.
• Monitor and report on key operational performance indicators including preventative maintenance completion, work order aging, vendor performance, emergency response metrics, and maintenance spend.
• Promote a proactive maintenance culture focused on asset preservation, operational excellence, and continuous improvement.
• Support the integrity and effectiveness of CMMS/work order systems through accurate documentation, compliance, and field execution.
• Assist with identifying asset lifecycle risks, deferred maintenance concerns, and capital replacement priorities within the regional portfolio.
• Review and validate annual fire and life safety inspections, ensuring all deficiencies are addressed promptly.
• Coordinate with vendors and contractors to ensure quality, timely, and cost-effective delivery of maintenance services.
• Other duties as assigned.

WHAT WILL YOU NEED?

• 7–10+ years of progressive experience in multi-site residential or commercial maintenance leadership.
• Strong technical knowledge of building systems including HVAC, plumbing, electrical, fire safety, and structural elements.
• Proven ability to lead, train, and develop maintenance teams.
• Experience developing and delivering technical training programs.
• Demonstrated success managing budgets, vendors, and large volumes of work orders.
• Excellent problem-solving, troubleshooting, and decision-making skills.

WHAT DO WE OFFER?

• We live and breathe our core values. We go the extra mile. We’re honest. We always have each other's back. We have tons of integrity. And we always own it and adapt – no matter the challenge.
• With the support to do things differently, grow personally and professionally and bring your whole self to work, there's no limit to the impact you can make.
• We provide a competitive compensation package comprised of a group benefits plan and GRSP Matching Program.
• An employee centric culture with a generous award and recognition program, discounted monthly rent in Avenue Living Residential properties, and an employee discount and savings program through industry partnerships and Perkopolis.
• We are committed to a strong safe work environment.

What makes us different makes us stronger. We want Avenue Living to be a great place to work for everyone; where people feel safe, included, inspired, trusted and supported so they can be, and bring, their best.

We’re committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics.

We are committed to ensuring our workplace is fair, equitable and free of discrimination and harassment.