School Store Manager

School Store Manager

Full-Time, Fixed Term

Ashbury College is a leading not-for-profit independent day and boarding school for students in Grades 3 to 12 located in Canada’s capital and on the traditional, unceded territory of the Anishinàbe Algonquin Nation. We serve a diverse community, including students from over 60 nationalities from the National Capital Region, the diplomatic community, and international boarding and day students.

Our mission is to inspire students in a dynamic learning environment to be intellectually curious, compassionate, and engaged global citizens. Our strategic direction is centred on the highest standards in teaching and learning, whole-student development, access and inclusion within our pluralistic community, community engagement, and resource stewardship for long-term sustainability.

Located in central Ottawa, Ashbury College is seeking a full-time School Store Manager to lead the day-to-day operations of our online storefront and physical school stores and act as an ambassador to our students and their parents for a period of one year.

The School Store Manager will be responsible for ensuring availability of school uniforms, Ashbury branded merchandise, and other items, providing a welcoming and supportive physical and virtual shopping experiences for students, parents, staff, and other members of the Ashbury community.

Reporting to the Chief Financial Officer, you will work closely with other members of our Business Department as well as our many faculty and staff. As the successful candidate, you have a history of enhancing a culture of excellent customer service relations, workplace diversity, and thriving in a busy learning-oriented community.

Specific responsibilities include

• Procuring and maintaining an appropriate inventory
• Aiding students and parents in ordering and purchasing materials, including scheduling and conducting uniform fittings for new and returning students, typically during the summer months.
• Maintaining positive customer relations, corresponding in person and online with customers to address questions or concerns, and ensuring that store housekeeping and safety and security standards are always met.
• Training, scheduling, and overseeing a summer store clerk.
• Maintaining the online storefront platform, including composing and posting product images, descriptions, pricing, and ordering and shipping details.
• Ensuring uniforms and branded merchandise comply with Ashbury design standards and branding standards.
• Sourcing merchandise to identify optimal suppliers, based primarily on customer needs, service, price and quality.
• Recommending selling prices for store merchandise in accordance with approved mark-up procedures.
• Completing semi-annual and annual inventory counts; updating item costs for inventory and office supplies; stocking displayed and stored inventory.
• Filling customer orders by packaging sold items and documenting for direct shipping or by transferring orders to manufacturers or third-party distributors.
• Calculating purchase subtotals, taxes, and shipping costs for submission to customers; receiving and processing payments from customers, using electronic transaction services.
• Managing the physical and online storefront Point-of-Sale (POS) system; performing month-end closing procedures for store POS and cafeteria systems.
• Maintaining accounting records, providing regular and ad-hoc store transactions, purchase, and sales reports.
• Providing whole school administrative support including maintaining the inventory of office supplies for use by staff, reporting office supply and cafeteria charges by staff, and producing staff security cards and replacement student cards.

Minimum Qualifications

To be successful in this role, candidates must meet the following minimum requirements:

• Completion of secondary school
• At least three years of retail management experience, reception experience, or equivalent in a team setting
• Proficiency in Microsoft Office Suite
• The ability to begin their working day at 8am
• The ability to lift and carry merchandise (up to 30lbs) between multiple onsite locations
• The ability to work on-site, full-time

Preferred Qualifications

The ideal candidate will also possess one or more of the following preferred qualifications

• Experience with online retailing platforms, POS systems, and inventory management and accounting software.
• Ability to take direction and work collaboratively
• Friendly, approachable demeanor with strong interpersonal skills
• Strong attention to detail and accuracy
• Ability to work well under pressure and manage multiple priorities
• Bilingualism is considered an asset

Ashbury College provides a competitive compensation and group health benefits package. You are encouraged to visit us at ashbury.ca to learn more about our facilities, internationalism, community engagement, and school values and culture.

This posting is for an existing vacancy and will close on August 7th, 2026. All applications should be forwarded on or before that date. Kindly note that only short-listed applicants will be contacted. We encourage all qualified candidates to submit their applications at their earliest convenience. Please note that the posting will be removed once the position is successfully filled.

We welcome applications from qualified individuals of all backgrounds, including those from groups that have faced historical and/or systemic barriers to equity. Joining Ashbury means contributing to a dynamic learning environment where your unique perspectives and experiences help shape a more inclusive future.

If we contact you about an employment opportunity and you require an accommodation, we will work with you to meet your needs. The compensation range for this position is between $70,000 - $86,800. To apply, please visit our Candidate Portal.