waiter/waitress

Education: Secondary (high) school graduation certificate. Work setting: Restaurant. Urban area. Retirement home. Tasks: Must be of legal age to mix and serve alcoholic beverages. Address customers' complaints or concerns. Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings. Describe menu items including daily specials for customers.

Enforce provincial/territorial liquor legislation and regulations. Advise on menu selections. Balance cash and record sales. Clear and clean tables, trays and chairs. Describe and advise on wine selection. Greet patrons, present menus, make recommendations and answer questions regarding food and beverages. Serve food and beverages. Take orders and relay to kitchen and bar staff.

Assist clients/guests with special needs. Provide customer service. Supervision: No supervision responsibility. Certificates, licences, memberships, and courses : Food and beverage server trade certificate. Workplace Hazardous Materials Information System (WHMIS) Certificate. Food and Beverage Server Training. Responsible Beverage Service Certificate. Food Safety Certificate. Safe Food Handling certificate.

Serving It Safe program certification. Serving It Right Certificate. Computer and technology knowledge: SQuirreL. Security and safety: Criminal record check. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Bending, crouching, kneeling. Physically demanding. Standing for extended periods.

Weight handling: Up to 9 kg (20 lbs). Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Initiative. Organized. Reliability. Team player. Screening questions: Are you available for shift or on-call work?. Employment terms options: Evening. Flexible hours. Experience: Experience an asset. Employment terms options: Day. Weekend.