GV Senior Payroll Specialist (Mandarin Speaking)

Position Title: GV Payroll Specialist(Mandarin Speaking)

Reporting Line: GV Team Manager

Position Purpose: To perform timely and accurate payroll processing related services for the clients of ADP Employer Services GlobalView division while acting as a liaison for assigned clients.

Responsibilities

• To manage and maintain payroll processing schedules and related tasks/events on behalf of assigned client organizations in accordance with ADP and Client requirements.
• Perform required tasks and validation steps to ensure production of timely and accurate employee payments, transfer of funds (EFT) and delivery of appropriate reports and related files for assigned Clients.
• Conduct timely and accurate processing of cyclical events including month end, quarter end, and year end related activities.
• Act as day-to-day liaison with Client designated contact(s) for payroll related processing events and system processing inquiries ensuring timely review and resolution of issues.
• Ensure ADP performs payroll services based on client requirements while validating that ADP meets required statutory obligations.
• Monitor and report on payroll performance metrics related to assigned clients.
• Participate in testing and validation as required for product updates and cyclical processing events (such as year end processing).
• Consistently seek to maintain the integrity of client and employee data.
• Maintain and adhere to quality controls throughout the payroll process as defined by ADP and Client.
• Maintain client payroll procedure manuals and business process documents, as required.

Key Requirements

• College degree or above
• 2+ years payroll administration experience in an international company
• Good English language skill
• Payroll industry expertise including competency and knowledge of the payroll processing and legislative requirements
• To be familiar with SAP HR system is a plus
• Attention to detail
• Good customer service and communication skills

College degree or above

To be familiar with SAP HR system is a plus

Fluent in English

Mandarin is preferred.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise.

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