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Company Confidential
Develop and execute social media strategies across platforms like Facebook, Instagram, TikTok, and Xiaohongshu to increase brand awareness and engagement.
Create compelling and shareable content (text, image, video) tailored for each social media channel and target audience.
Manage and grow online communities on platforms such as Facebook Groups, WhatsApp, and Telegram, fostering positive user interactions and brand loyalty.
Monitor social media channels for trends, conversations, and user feedback, responding promptly and professionally to comments and inquiries.
Collaborate with the marketing team to align social media efforts with broader marketing campaigns and objectives.
Analyze social media performance metrics, providing regular reports on key insights and recommendations for optimization.
Engage with influencers and brand advocates to amplify reach and build credibility within relevant online communities.
Stay up-to-date with the latest social media trends, platform updates, and best practices in digital marketing and community management.
Develop and execute social media strategies across platforms like Facebook, Instagram, TikTok, and Xiaohongshu to increase brand awareness and engagement.
Manage and grow online communities on platforms such as Facebook Groups, WhatsApp, and Telegram, fostering positive user interaction and brand loyalty.
Create compelling and platform-specific content (graphics, videos, copy) that resonates with our target audience and aligns with marketing objectives.
Monitor social media channels for trends, conversations, and user feedback, responding promptly and professionally to inquiries and comments.
Analyze social media performance metrics and community engagement data to identify areas for improvement and report on campaign effectiveness.
Collaborate with the marketing team to ensure social media efforts are integrated with broader digital marketing campaigns.
Assist in organizing and executing online events and campaigns to drive user engagement and community growth.
Stay up-to-date with the latest social media trends, tools, and best practices, particularly within the Malaysian market.
Proficiency in using social media management tools for scheduling, monitoring, and reporting.
Excellent written and verbal communication skills in both English and Mandarin are essential for engaging with a diverse user base.
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