Malaysia: Hiring Consultant - Customer Service

Company Description

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Qualifications

• Mandarin/CantoneseSpeaker with basic English communication skills.
• Good Customer Service skills to help customers
• Excellent spoken and written communication
• Strong interpersonal skills including proven rapport-building and sales techniques
• MUST be willing to work in Malaysia

Additional Information

All your information will be kept confidential according to EEO guidelines.