IT Business Analyst / Senior IT Business Analyst

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more.

Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Responsibilities

• Provide support maintenance services and issue resolution for HR systems.
• Implementing projects, enhancement and support operations within SLA and ensure the work is carried out according to defined SOPs.
• Conducting requirement study with business users for new projects and enhancement.
• Prepare design documents, test scripts and others necessary in accordance with SOP.
• To act as the touch point for users of those modules for issues, queries, and enhancements.
• Facilitate system improvements and automation that would minimize manual operations.
• Work independently to find solutions, be it doing research, or liaising with consultants and other external parties.
• Provide training to end-users when required or as requested by them.
• Assess impact of support issues and recommend for enhancement and resolution, where suitable.
• Determine requirements and deliverables through discussions with users, where applicable
• Ensure proposal, change request or service order fulfils user requirements in terms of scope, deliverables and timing.

Job Requirements

• Degree in Computer Science / Information Technology or related field with working knowledge of Human Resources and Payroll processes.
• Minimum 2 years working experience in HR system (e.g. SAP HCM, SuccessFactors, Workday, Rymnet and etc.) related projects or support.
• Working knowledge of SAP Payroll will be an added advantage.
• Well verse with the HR business functions and processes.
• Pleasant personality with good people handling and communication skills.
• Aptitude and experienced in handling projects and supporting operations.
• Self-starter, and able to work independently.
• Good understanding in business process flow in an integrated system environment.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.