General Manager - Hyatt Place Downtown Tulsa

Lexima is

seeking an experienced, results driven, leader to fill the critical role of

General Manager at the Hyatt Place Downtown Tulsa.

The

responsibilities of a General Manager include managing the daily hotel

operations to achieve planned goals for operational integrity as measured by

revenue, house profit, and RevPAR index while maintaining company standards for

guest satisfaction, colleague satisfaction, quality assurance, and asset

protection. The General Manager will demonstrate leadership and professional

image to colleagues, guests, sales accounts, local community representatives,

vendors, and competitors.

Responsibilities

• Represent

the hotel in a professional, knowledgeable and eloquent manner.

• Dress

appropriately in business attire at all times.

• Ensure

compliance with all Brand standards.

• Ensure

compliance with all Lexima standards as outlined in the Employee Handbook.

• Maintain

an impeccably clean, safe and inviting atmosphere inside and out.

• Develop

and execute both a short and long term operating plan to meet or exceed

budgeted fiscal performance goals.

• Attend

monthly property review meeting to report on hotel performance.

• Ensure

an operating environment that will maximize guest satisfaction.

• Meet or

exceed customer service standards as measured by brand inspections, brand

survey reports and social media reviews. Respond to all reviews and

initiate corrective action when necessary.

• Establish

a presence in the community through participation in local events,

associations and community service projects.

• Ensure

revenue maximization through daily coordination with the assigned brand

revenue management support representative.

• Perform

sales duties or work closely with the Sales Manager to set and achieve

local account and group business sales objectives.

• Continually

recruit, train and monitor staff. Ensure proper staffing levels on each

shift.

• Create

and maintain a pleasant, safe and mutually respectful work environment.

Continually interact with and motivate all staff members.

• Establish

and maintain a comprehensive preventative maintenance program.

Qualifications

• A

Bachelor's Degree in Hotel/Restaurant Management or Business preferred.

• Previous

General Manager experience is preferred.

• 2-5

years as Assistant General Manager or other hotel management role

required.

• Knowledge

of a variety of computer software applications in word processing,

spreadsheets, and hotel management systems.

• Effective

oral and written communication skills.

• Must be

able to work a flexible work schedule as the hours for this management

position will vary.

Benefits

• Medical

Insurance

• Dental/Vision

Insurance

• 401k +

Employer Match

• Employer

Paid Disability & Life Insurance

• Paid

Time Off

• Brand

Discounts

Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status

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