Job Overview
The Culinary Operations Director is responsible for crafting and implementing meal plans that align with the desires and dietary restrictions of patrons. This position involves supervising and directing dining establishments where clients can choose from a variety of pre-prepared dishes.
Qualifications
- Candidates must possess at least four years of relevant experience.
- Candidates must have at least 1-3 years of experience in a leadership capacity.
- A background in food service is a must-have for this role.
- A bachelor's degree or its equivalent in experience is a prerequisite.
- Strong communication skills.
- Proficiency in building and upholding productive rapport with clients and customers to establish mutually beneficial business associations.
- Displaying exceptional customer service skills in accordance with Aramark's standardized model.
- Aptitude for cultivating harmonious working relationships with different divisions to enhance the overall food service cohesion.
- Intermittent lifting, moving, pushing, and pulling objects weighing up to 50 lbs.
- Must be capable of standing for extended periods without discomfort.
Job Responsibilities
Leadership
- Motivate and develop teams by overseeing hiring, training, and performance management to drive operational success.
- Ensure all food production and service activities align with established executional standards.
- Coach staff by setting clear objectives and collaborating on effective strategies to reach goals.
- Recognize and reward employee contributions through consistent appreciation programs.
- Maintain a culture of safety by ensuring all kitchen operations follow strict cleanliness and safety regulations.
Client Relationship
- Identify client requirements and communicate operational improvements to foster growth and satisfaction.
Financial Performance
- Apply Aramark’s business procedures and financial structures to daily operations.
- Grow revenue and manage budgets by implementing effective controls for food, beverage, and labor costs.
- Oversee the timely preparation and review of accurate Profit and Loss (P&L) statements.
- Meet or exceed established financial benchmarks for food and labor efficiency.
- Manage kitchen resources effectively to ensure quality standards are met within budget limits.
Productivity
- Implement and maintain corporate strategies regarding labor management and culinary programming.
- Improve operational value by maximizing efficiency and protecting profit margins.
- Align all kitchen activities with the principles of Operational Excellence and workforce optimization.
- Direct the coordination of food production, delivery, and high-quality catering services.
Compliance
- Foster a healthy and secure environment for all clients, customers, and team members.
- Ensure full adherence to all health, safety, and labor laws, as well as company protocols.
Key Responsibilities
- Set up and manage structures and processes for the acquisition, delivery, retention, cooking, and provision of food items, alongside devising and improving menus.
- Produce predictions for operational components and elaborate on any disparities. In charge of overseeing accounting responsibilities linked to these components.
- Confirm compliance with sanitation and safety criteria in specific locations.
- Direct and guide unit employees on production activities, merchandising strategies, maintaining quality standards, monitoring costs, managing labor allocation, and conducting staff training.
- Source, onboard, cultivate, and uphold front-line team associates.
- Conduct routine inventory audits.
- Ensure record-keeping practices meet the standards set by ARAMARK, relevant authorities, and accrediting institutions.
- Communicate with client executives and uphold strong client and customer connections throughout the client corporation.
- Has the opportunity to engage in sales activities and contractual discussions.
- Identify opportunities to integrate new products and services to boost revenue generation and customer loyalty.
About Aramark
Aramark is deeply ingrained in a service-oriented culture and is driven by the aspiration to achieve remarkable outcomes for all individuals, partners, communities, and the environment we operate in. We are committed to fostering a workplace where diversity is valued and where every employee is encouraged to participate fully in company activities and initiatives.
We stand firm against any form of bias and ensure that all employees, irrespective of their race, religion, age, gender, disability, pregnancy status, sexual orientation, genetics, military service, protected veteran standing, or any other legally safeguarded characteristics, are treated fairly and without prejudice.
