Overview
We are a leading provider of professional services to the middle market globally, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience.
As a Resource Management Manager, you will play a critical role in overseeing workforce planning and scheduling processes across business lines, ensuring optimal resource alignment with financial goals and project demands. Responsibilities
- Collaborate with LOB and/or solution set leaders and client engagement teams to understand their business needs and drive consistency across geographic locations focused on financial metrics and efficiency. * Effectively research, document, analyze, and interpret information based on expectations, adapt approach when necessary, use problem-solving and analytical skills to develop and share recommendations and solutions. * Generate and review scheduling, utilization, and forecasting reports, and provide analysis of the data that assists regional leadership in making staffing decisions. * Identify trends to proactively balance workloads while increasing utilization. Provide various forms of analysis, including financial, profitability, and exception reporting. * Monitor productivity, conflicts, leverage, availability, travel, and non-charge hours. * Coordinate resources sharing both regionally and nationally across Resource Managers/Directors, functional teams, and other business units. * Monitor schedules to ensure staff are effectively utilized to support the achievement of financial plans for the business. * Facilitate scheduling meetings as needed, including asking questions to ensure clarity when making recommendations and follow-up on unresolved issues. * Administer and participate in scheduling system and process assimilation and orientation programs for incoming new hires. * Proof, edit, and check work for completeness, accuracy, and formatting. * Implement and collaborate on development of strategies for engagement management and scheduling processes incorporating regional and functional requirements and priorities. Qualifications
- Bachelor's or Associate's Degree - Preferred or 8+ years of relevant scheduling experience Required
- Strong Microsoft office skills, specifically with Excel
- Strong written and verbal communication skills, ability to communicate both verbally and written with diverse audiences at all levels of the organization. * Strong analytical, forecasting, problem-solving, and client service skills
- Demonstrated ability to identify complex patterns of risk, challenges, and resolve issues, make effective recommendations on course of action, and understand when to escalate complex issues
- Effective organization and time management skills and ability to manage multiple tasks required
- Strong attention to detail
- Ability to respond positively to changing circumstances, seek and implement change to drive business improvement; serve as a change agent
- Operates with a sense of urgency
- 5-8 years of relevant scheduling/resource management experience or LOB/Solution Set
- Benefits*
- Competitive benefits and compensation package
- Flexibility in schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients
- Discretionary bonus based on firm and individual performance
- Salary range: $95,400 - $163,900
- Opportunities for in-person collaboration and professional growth
- Commitment to providing equal opportunity and reasonable accommodation for people with disabilities
