Network Support Engineer

Network Support Engineer (NOC) | Dublin | PermanentI'm working with a leading technology services provider that is looking to hire a Network Support Engineer to join its Network Operations Centre in Dublin. This is a hands-on support role, ideal for someone who enjoys troubleshooting complex network environments and wants to continue developing their expertise in Juniper technologies.

Essential

Requirements

• JNCIP certification Commercial experience supporting Juniper networking environments.
• Strong understanding of routing, switching and network troubleshooting.
• Experience working in a NOC, Network Support or Managed Services environment.
• Excellent troubleshooting and customer communication skills.
• Nice to Have
• Experience with Aruba Clear
• Pass.
• Exposure to network security technologies.
• Experience working to SLAs in a customer-facing support environment.

The Role

Provide 1st and 2nd line support across customer network environments.

Troubleshoot and resolve incidents involving Juniper networking technologies.

Perform proactive monitoring, health checks and preventative maintenance.

Escalate complex technical issues where required.

Work closely with customers and vendor support to resolve incidents.

Contribute to maintaining secure and highly available network environments.

If you're JNCIP certified (or hold an equivalent Juniper professional-level certification) and would like to hear more, send me a message or apply directly.