AI Business Analyst

Deloitte is the world’s number one professional services firm and making an impact is more than what we do. It is why we are here. We bring challenge, curiosity and edge to every project, driving positive progress for our clients, our people, our communities and the planet. This purpose inspires us to work to the highest standards and to tackle the challenges that matter. Number one never stops challenging.

Joining us means becoming part of a Technology and Transformation team that brings challenge, curiosity and edge to every engagement. Working with leading technologies and exceptional people, you will deliver meaningful change for high profile local and international clients. You will help shape the future of digital transformation within a people first culture that is collaborative, innovative and welcoming.

At Deloitte, the world’s number one professional services firm, you will tackle complex challenges in an environment where number one never stops challenging.

We offer a competitive starting salary of €55,000.00 for this role, with salary adjustments reflecting your experience level and expertise. .As an AI Business Analyst, you'll bridge the gap between business ambition and AI capability—identifying high-impact opportunities, designing intelligent workflows, and ensuring AI solutions deliver measurable value safely and responsibly.

This role offers the unique challenge of shaping how enterprises adopt AI at scale, with direct influence on client strategy, competitive advantage, and operational excellence. You'll work alongside world-class Product Managers, Architects, Engineers, and AI Specialists, gaining deep exposure to cutting-edge AI tools and methodologies while building a reputation as a trusted advisor to senior leadership.

• Key skills and prior experience that align well with this position
• Proven business analysis experience combined with hands-on AI tool adoption and delivery, demonstrating both traditional BA rigour and modern AI fluency
• Proven expertise in business discovery, requirements engineering, and stakeholder management across complex digital transformation programmes, with the ability to translate business challenges into AI-enabled solutions
• Strong foundation in Agile delivery (Scrum, Kanban, or SAFe) and proficiency with tools like Jira or Azure DevOps, plus emerging skills in prompt engineering, context engineering, and AI agent specification
• Experience in regulated industries (Financial Services, Insurance, or equivalent) is highly valued, along with demonstrated capability in responsible AI governance, change management, and driving adoption at scale
• What type of work will I be doing?
• Facilitate business discovery workshops and stakeholder interviews to uncover AI and automation opportunities across business processes, from operational teams to executive leadership
• Design AI-enabled solutions by capturing functional, non-functional, and AI-specific requirements; engineering context for LLMs; and specifying AI prompts, prompt libraries, and agent workflows
• Produce structured delivery artefacts—Epics, Features, User Stories, and Acceptance Criteria—that translate business outcomes into actionable development work
• Map and optimise business processes including customer journeys and future-state operating models, identifying where intelligent automation and AI can drive efficiency and value
• Evaluate and recommend AI tools (Microsoft Copilot, ChatGPT, Claude, Gemini, Rovo, and others) against specific business needs, and assess their integration into existing systems
• Define success metrics and business value measures, working with stakeholders to establish clear KPIs and validate that AI outputs meet governance, privacy, and responsible AI standards
• Support Agile delivery cycles—sprint planning, backlog refinement, UAT, and business readiness—ensuring seamless handoff from design to deployment and adoption
• Drive AI adoption and change management, delivering training, removing barriers to adoption, and building organisational capability to sustain AI-driven transformation
• Success Measures
• Identify and quantify high-value AI opportunities that drive measurable business outcomes
• Accelerate AI adoption across client organisations through effective change management and stakeholder enablement
• Improve productivity and operational efficiency through intelligent automation and AI-enabled process redesign
• Deliver AI solutions that are secure, compliant, and aligned with responsible AI and governance frameworks
• Build trusted advisor relationships with senior stakeholders and establish yourself as a go-to expert in AI-enabled business transformation
• Who is the Hiring Manager?

The hiring manager is a seasoned AI & Strategy leader within Deloitte, recognised for their collaborative and forward-thinking approach to building high-performing teams.

Their leadership style combines high expectations with mentorship, fostering an environment where curiosity, continuous learning, and bold thinking are encouraged. They prioritise open communication, empower their teams to take ownership while upholding the highest standards of responsible AI and professional integrity.

Where is this role based?

This role is based in Dublin, Ireland and operates on a hybrid working model, combining office collaboration with client-site engagement and remote delivery. For more information about our flexible working arrangements, visit Deloitte Works.

If you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure that any reasonable accommodations are implemented throughout the recruitment and selection process.

What We Offer

Your reward at Deloitte is competitive, purpose driven and designed to support your growth. It is more than salary. We invest in your personal and professional development, empower your work life balance and offer benefits that support you at every stage of life. These include health and wellbeing supports, pension and savings options, training and coaching and enhanced leave options.