Instrumentation Specialist

Instrumentation Applications Specialist

Bethlehem, PA – Onsite

Our client, a global leader in precision low-flow instrumentation, is looking for an Instrumentation Applications Specialist to join their team onsite in Bethlehem, PA.

Do you enjoy translating technical customer needs into the right product solution? Are you comfortable juggling quotes, orders, and customer conversations in a fast-paced industrial environment? Do you have a knack for explaining engineered products in a way that just clicks for people? If so, this could be your next great fit. Keep scrolling to see what our client has to offer.

The Perks!

• Compensation: $45,000 – $60,000, based on experience
• 401(k) with 3% safe harbor contribution
• Medical, dental, and vision insurance, 75% paid by company
• Paid time off and paid sick days
• Stable, family-owned global company with strong growth

A Day in the Life of the Instrumentation Applications Specialist

You'll be the critical link between customers, sales teams, and technical experts, making sure every customer gets matched with the right instrumentation for their application. From understanding flow rates and process conditions to preparing quotes and managing orders, you'll keep the quote-to-order lifecycle running smoothly while helping customers solve real engineering challenges.

Responsibilities include

• Understanding customer applications including flow rates, pressure, temperature, and gas/liquid media
• Supporting instrument sizing and configuration, including flow ranges, materials, connections, and calibration options
• Interpreting customer requirements and matching them to appropriate instrumentation solutions
• Preparing accurate and timely quotes for configured hardware and accessories
• Tracking open quotations and supporting sales staff, distributors, and key accounts
• Validating pricing and product options
• Reviewing purchase orders for accuracy against quoted configurations
• Entering and managing orders within ERP systems
• Providing delivery updates and shipment tracking information
• Responding to technical and commercial inquiries
• Assisting with returns, exchanges, and repairs
• Maintaining accurate customer and order data in ERP/CRM systems
• Collaborating with Sales, Customer Service, Operations, and European headquarters

Requirements and Qualifications

• 1+ year of B2B sales, customer support, or technical support experience
• Ability to explain technical or engineered product concepts to customers and distributors
• Prior experience explaining technical products to customers well enough that it influences their purchasing decision
• Experience preparing quotes or reviewing purchase orders
• Strong attention to detail and ability to manage multiple priorities
• Experience working with ERP/CRM systems
• Ability to collaborate across multiple teams in a fast-paced environment

About the Hiring Company

Our client is a global leader in precision low-flow instrumentation, serving industries such as semiconductor, biotech, research, and industrial processing. Their products are used in critical applications requiring precise measurement and control of gases and liquids. Their collaborative culture and commitment to excellence make them a trusted partner worldwide.

Come Join Our Applications Team!

Start by filling out this 3-minute, mobile-friendly application here. We look forward to hearing from you!