Director, Technology Experience (UX/UI)

Position Overview

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities.

With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Director of Technology Experience (UX/UI) to join our Talent & Culture team.

Key Responsibilities

• Partner with leaders and workstream owners to shape end-to-end employee and practitioner experiences across key strategic initiatives, ensuring UX is embedded from discovery through launch
• Design high-quality digital experiences across Talent & Culture technology products, including user flows, interfaces, and AI-enabled interactions that are clear, consistent, and easy to adopt
• Map current-state and future-state user journeys; create user flows that simplify complex processes, clarify decisions, and reduce friction across key moments in the employee experience; own the design workflow in Figma (and comparable tools), producing wireframes, high-fidelity mockups, and interactive prototypes that communicate intent and accelerate delivery
• Establish reusable interaction patterns, UI standards, and content conventions to ensure consistent experience across products and releases; build and maintain reusable components and templates to improve speed, consistency, and quality across teams
• Benchmark experiences against comparable tools and best practices to identify gaps, propose enhancements, and continuously raise usability and design quality
• Conduct interviews, usability testing, and feedback loops to validate designs; synthesize insights into clear recommendations and iterate quickly

Required Qualifications

• Minimum seven years of recent experience in UX/UI design, product design, or experience design; minimum two years of recent experience leading workstreams or mentoring designers in an enterprise environment
• Education: Bachelor's degree from an accredited university in design, HCI, psychology, or a related field
• Experience planning and conducting user research and usability testing, translating insights into iterative improvements; experience establishing and maintaining reusable patterns, components, and UX/UI standards to drive consistency at scale
• Advanced proficiency in Figma (and comparable design/prototyping tools), including component libraries, design systems, and interactive prototyping
• Strong portfolio demonstrating end-to-end experience design (journeys, user flows, wireframes, high-fidelity UI, prototypes) and measurable impact (adoption, reduced effort, improved usability)
• Proven ability to partner with product and engineering teams to deliver build-ready designs (specs, annotations, acceptance criteria) and support UAT/release readiness
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

Benefits & Perks

• Salary: $155000 - $311000
• Compensation: Comprehensive compensation package
• Benefits: Comprehensive benefits package including medical, dental, vision, 401(k), PTO, holiday calendar, and personal well-being programs