Opening Statement
The Waldorf School of New Orleans (WSNO) Front Desk Manager/Aftercare Teacher serves a dual role supporting both the administrative and educational functions of the school.
About
The Waldorf School of New Orleans (WSNO) is a private, non-profit, independent school that integrates academics with the arts, culture, and community. Our mission is to awaken and draw out each child’s individual strength and integrity, allowing them to become a free thinker; a courageous seeker of truth and knowledge; and an empathetic, enthusiastic participant and innovator in local culture and global society.
Essential Job Duties
Front Office Administration
- Serve as the first point of contact for families, staff, vendors, visitors, and community members, providing exceptional customer service both in person and by phone.
- Answer, screen, and direct incoming calls; record and deliver messages as needed.
- Welcome visitors and ensure adherence to school security protocols and sign-in procedures.
- Manage parent, visitor, faculty, and staff sign-in records.
- Receive, process, and distribute incoming mail and packages and coordinate outgoing mailings.
- Prepare and coordinate weekly check mailings and other school correspondence.
- Maintain front office procedures, forms, manuals, and operational documents.
- Coordinate and supervise front desk coverage to ensure consistent office operations.
- Maintain office supply inventory and place orders as needed.
- Support the upkeep and organization of administrative areas, faculty break rooms, and shared office spaces.
- Assist with meeting preparation, logistics, and administrative support for school events and activities.
Student Records and School Operations
- Manage daily student attendance and distribute tardy stones.
- Create, maintain, and organize student files and records.
- Maintain student directories, class lists, reports, and other student-related documentation.
- Conduct periodic audits of student records to ensure compliance and completeness.
- Manage transportation release forms, health and allergy forms, medication forms, physical examinations, and immunization records.
- Prepare and maintain field trip documentation and coordinate transportation arrangements.
- Organize and maintain parent-teacher conference sign-up systems.
- Provide administrative support to faculty and staff as needed.
Substitute and Parent Coordination
- Serve as the primary contact for teacher absences and coordinate substitute teacher coverage.
- Maintain substitute teacher lists, records, and substitute binders.
- Communicate with parents regarding student needs, attendance matters, and other school-related concerns throughout the school day.
Facility and Equipment Management
- Coordinate maintenance and upkeep of office areas, equipment, and furnishings.
- Monitor and arrange servicing of office equipment, including copiers, printers, and communication systems.
- Assist with maintaining a clean, organized, and functional administrative environment.
- Conduct monthly emergency preparedness drills, including fire and tornado drills.
- Support annual staff training and compliance requirements related to school licensing and safety procedures.
After Care Program Responsibilities
- Provide supervision, care, and support for children enrolled in the After Care Program.
- Plan and implement developmentally appropriate activities consistent with the school’s educational philosophy and program goals.
- Foster a safe, nurturing, and engaging environment for students.
- Monitor student behavior and ensure the well-being of all children in the program.
- Communicate effectively with parents and guardians during student dismissal.
- Ensure accurate sign-out procedures for student pick-up.
- Maintain cleanliness and organization of classrooms and aftercare spaces.
- Assist with end-of-day facility responsibilities, including securing classrooms and common areas, adjusting thermostats, turning off lights, and ensuring school facilities are properly closed and secured.
Qualifications
Qualifications
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- Minimum of two years of office management or administrative experience; school-based experience preferred.
- Supervisory Experience Preferred.
- Experience working with school-age children required; after-school or extended-care experience preferred.
- Strong customer service, communication, interpersonal, and organizational skills.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency with office technology and administrative systems.
- Valid driver’s license and reliable personal transportation.
- Commitment to maintaining confidentiality and professionalism.
- Ability to work collaboratively with faculty, staff, students, and families.
- Agreement with and adherence to school policies, procedures, and employee handbook requirements.
Physical Requirements
- Ability to sit, stand, walk, bend, and lift up to 25 pounds as needed.
- Ability to actively supervise children in both indoor and outdoor settings.
- Ability to perform routine office and administrative tasks using standard office equipment.
Employment Details
Full-time, Contract
Pay: $30,000.00 – $40,000.00 per year
Benefits
Dental insurance
Health insurance
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance
Ability To Commute/relocate
New Orleans, LA 70119: Reliably commute or planning to relocate before starting work (Required)
To Apply
Interested candidates should submit a biography, resume, and three professional references directly to admindirector@waldorfnola.org
