Import & Export Logistics Coordinator

LOCATION: Aylesford, Kent

WORKING HOURS: 8am- 4.30pm, Office based

CONTRACT: Full-time, Permanent

Join Our Team

We're looking for an experienced Import & Export Logistics Coordinator to join our growing team in Aylesford.

This is an exciting opportunity for someone with experience in international logistics, freight forwarding or supply chain operations who enjoys working in a fast-paced environment. You'll play a key role in ensuring goods move efficiently across global supply chains, managing imports and exports from quotation through to delivery while maintaining compliance with customs regulations.

Working closely with suppliers, freight forwarders, purchasing and warehouse teams, you'll help keep our operations running smoothly while identifying opportunities to improve efficiency and reduce costs.

What You'll Be Doing

Obtain and negotiate competitive freight quotations for import and export shipments.
Arrange UK, European and international shipments by sea, air and road.
Coordinate inbound deliveries with suppliers, the Purchasing Team and the Warehouse.
Prepare and complete import and export customs documentation, ensuring compliance with current regulations.
Monitor shipments from collection through to delivery, proactively resolving any delays or issues.
Maintain accurate shipping records and update company systems.
Analyse freight costs and identify opportunities to reduce transport spend.
Monitor freight forwarder and haulier performance, ensuring service levels are maintained.
Provide regular shipment updates and ETA information to Purchasing and Customer Care teams.
Build and maintain strong working relationships with suppliers, freight forwarders and logistics partners.
Produce monthly freight cost reports for senior management.
Provide support across the International Logistics team, including holiday and sickness cover.

What success looks like

You'll become a trusted member of the team, building strong relationships, delivering excellent service and making a positive contribution to both your department and the wider business.

Requirements

We're looking for someone who is enthusiastic, organised and enjoys working as part of a team.

Ideally, you’ll have

Previous experience within international logistics, freight forwarding, import/export or supply chain.
Good knowledge of UK customs procedures and international shipping documentation.
Experience coordinating sea, air and road freight.
Understanding of Incoterms and international shipping processes.
Strong negotiation skills with a commercial approach.
Excellent organisational and administrative skills.
Strong communication skills with the ability to build effective relationships.
Proficiency in Microsoft Office, particularly Outlook, Excel and PowerPoint.
A proactive approach with excellent problem-solving skills.

Benefits

Benefits and Perks

Here’s what you can look forward to when you join us:

We’re proud to be recognised as one of The Sunday Times Best Places to Work for three consecutive years) – and we work hard to make sure our people genuinely feel it
Competitive salary and a discretionary annual bonus
15 work from home days per year
Pension scheme
Healthcare Cash Plan – claim back medical, dental and optical costs
Perks & rewards platform – access hundreds of deals and discounts
Gym discounts through our perks platform
Employee Assistance Programme – confidential support when you need it
23 days’ holiday plus UK bank holidays, increasing to 26 with length of service
An extra day off for your birthday
Loyalty reward for increasing years of service
Death in service
Learning & Development platform with online courses, certifications and professional development tools to support your career growth
Tree planted in your honour when you join – with trees already planted in the UK, Tanzania, Uganda, Kenya and Madagascar
Sustainability-focused business – committed to low-carbon operations, renewable energy and recycled materials
Regular team socials and events, including summer and Christmas parties
Christmas gift
Monthly Pizza Friday
Free fruit, snacks, hot drinks and cold beverages
Refer a friend scheme – £250 reward
EV car charging facilities
High-quality, modern office environment
Free onsite parking / within walking distance from the train station

About Pineapple

Pineapple is a global leader in designing innovative furniture for challenging environments. Founded in 1975 as a family-run business, we've grown into an international organisation with headquarters in Kent and offices in France, Germany and the USA.

With more than 200 employees worldwide, we're passionate about creating furniture that not only looks great and performs exceptionally but also helps create calm, safe and inspiring spaces for the people who use it.

We're proud to have been recognised as one of The Sunday Times Best Places to Work for three consecutive years. Our people are at the heart of everything we do, and we're committed to creating a workplace where everyone feels valued, supported and empowered to succeed.

Our Values

We're proud of the culture we've built and are looking for someone who shares our values:

Teamwork – We work collaboratively, supporting one another and recognising that the best results come from working together.

Committed – We take pride in what we do, showing dedication, reliability and a strong work ethic every day.

Ownership – We take responsibility for our work, act with integrity and continually look for ways to improve.

Positive – We approach challenges with optimism, enthusiasm and a solutions-focused mindset.

Responsive – We act quickly, communicate effectively and always strive to exceed customer expectations.

If you’re looking for a supportive, people-first workplace where you can grow your career and genuinely enjoy coming to work, you’ll feel right at home with us.

Diversity & Inclusion - Pineapple is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.

Recruitment agencies: Thank you for your interest in working with Pineapple. We will reach out directly if we require support.