Service Engineer (m/f/d)

Company Overview

NACOS Marine delivers advanced navigation, automation, and control systems for vessels worldwide. Our integrated solutions help ship owners and operators improve safety, efficiency, and sustainability at sea. With proven reliability, innovative technology, and dedicated support, we enable smarter maritime operations. Let’s shape the future of maritime technology together.

Role Overview

We are seeking a motivated Service Engineer (m/f/d) to join our Service team, supporting the installation, commissioning, maintenance, and servicing of advanced Navigation, Automation, and Communication (ANC) systems.

In this hands-on role, you will work closely with experienced engineers to deliver high-quality field service activities for customers across the UK and internationally. You will play an important role in ensuring successful project execution while building strong customer relationships and maintaining the highest standards of quality, safety, and technical excellence.

Key Responsibilities

• Install, maintain, test, troubleshoot, and commission Navigation, Automation, and Communication (ANC) systems on customer vessels
• Support and supervise field service teams, subcontractors, and shipyard personnel during service and commissioning activities
• Conduct site surveys and prepare detailed work specifications for service projects
• Ensure the correct tools, materials, and equipment are available to complete assigned work efficiently
• Act as a key technical contact for customers, responding to enquiries and resolving technical issues
• Deliver high-quality service work through effective troubleshooting, diagnostics, and technical problem-solving
• Prepare accurate service reports and maintain project documentation
• Mentor and support colleagues by sharing technical knowledge and best practices when required
• Ensure all work complies with company Quality Assurance procedures, Health & Safety regulations, and ISO standards
• Maintain a flexible and proactive approach, supporting additional service activities as business needs require

Key Requirements

• HND/HNC in Engineering or a related technical discipline, or equivalent practical experience
• Experience with marine, electrical, automation, navigation, or communication systems is advantageous
• Strong technical troubleshooting and problem-solving skills
• Excellent customer service, communication, and interpersonal skills
• Good organizational skills with the ability to produce accurate documentation and service reports
• Ability to work independently as well as collaboratively within a team
• Willingness to travel extensively throughout the UK and occasionally internationally
• Proactive, adaptable, and committed to delivering high-quality service
• Fluent in English, both written and spoken

Why choose us and why we'd choose you?

At NACOS Marine, you will become part of an international team delivering advanced maritime technology to customers around the world. You'll have the opportunity to develop your technical expertise while working on challenging projects involving state-of-the-art navigation, automation, and communication systems.

We value collaboration, continuous learning, and customer focus, and we're looking for someone who enjoys solving technical challenges while delivering outstanding service.