Cafe Leader

Role: Cafe Leader

We’re not just a coffee shop, we’re building something big. A movement. A brand that’s scaling fast, setting trends, and redefining Winnipeg’s coffee scene. At Empty Cup, it’s great coffee, good vibes, and cafes people actually want to come back to.

Join us in shaping a cafe experience defined by connection, hospitality, and seamless leadership from the moment our doors open.

Here, you’re not just clocking in – you’re shaping a growing business, levelling up the coffee industry, and helping us scale something bigger than coffee. No limits. Just momentum.

Sound like your vibe? Let’s chat.

As our Cafe Leader, you’ll be the heartbeat of the cafe – guiding the Team, elevating the Guest experience, and keeping the space running smoothly. You’ll spend your days connecting with Guests, supporting your Team Members, and making sure every detail behind the scenes is on point.

What You'll Do

• Create and maintain a welcoming, engaging atmosphere for Guests.
• Stay active on the floor to ensure consistent, high-quality hospitality.
• Coach, mentor, and develop Team Members, including supporting training.
• Keep the cafe organized, clean, and running smoothly day-to-day.
• Monitor inventory and communicate needs to keep everything well-stocked.
• Build weekly schedules, manage requests, and complete key administrative tasks.
• Step into the barista role to support the Team during busy moments, while maintaining leadership visibility.

Who You Are

• 2+ years in a leadership role within the hospitality industry.
• A people-first Leader who thrives on connection.
• Someone who balances hospitality with operational excellence.
• Organized, adaptable, and always ready to support your Team Members.
• Energized by a fast-moving cafe and work environment.

Why You'll Love It Here

At Empty Cup, we care about creating a workplace where people feel supported, celebrated, and empowered. You’ll lead a Team that genuinely wants to make someone’s day, and you’ll help shape the experience for every Guests who walks through our door.