Manager, Corporate Communications and Brand Management

Purpose of position

Responsible for developing and managing corporate and employee communications, overseeing issues management, acting as corporate spokesperson, and managing the company’s suite of brand assets.

Key responsibilities

• Develop corporate and internal communications, messaging for social media, recruitment marketing, and other external platforms;
• Serve as manager and editor of the employee news publication, The Journal;
• Manage various project-based assignments;
• Represent the Corporate Communications department on various working groups;
• Manage the suite of brand assets for Jazz Aviation LP;
• Liaise with internal departments and deliver on requests requiring design and print production;
• Oversee website content management;
• Produce departmental videos with script writing and facilitation support, where required;
• Support various departments in the communication of sensitive and/or important issues;
• Lead participant in crisis communications and emergency response. Key contributor in incident response and media relations;
• Work with Air Canada Corporate Communications to ensure coordinated messaging;
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, the safety of co-workers and customers,
• Perform other related duties as assigned.

Required qualifications

• Post-secondary degree or diploma in Public Relations, Communications or Journalism;
• Seven to ten years’ experience in corporate communications and media relations;
• Superior written and oral communication skills in English, including strong command of grammar, spelling, and professional writing style;
• Proficiency in Microsoft Word, Excel and PowerPoint;
• Demonstrated ability in desktop publishing and basic photo editing;
• Experience with website content management systems;
• At least two years’ experience working in brand management,
• Ability to perform in a fast-paced environment, dealing with stressful situations and ability to meet deadlines.

Preferred qualifications

• A degree, diploma, certificate or courses in graphic design;
• Good understanding of issues facing the airline industry,
• Bilingualism (English and French).

Benefits of joining our award-winning team

• Enjoy exclusive employee travel programs across the Air Canada network, giving you and your family access to incredible destinations.
• Secure your long-term financial well-being with our competitive, employer-supported retirement savings programs (defined contribution pension plan or voluntary group RRSP) for permanent employees.
• Benefit from a comprehensive health and wellness package, including health, dental, life, and accident insurance to keep you and your loved ones protected.

About Jazz Aviation LP

Jazz Aviation LP (Jazz) is Canada’s largest regional airline and Air Canada’s primary Air Canada Express operator, connecting people and communities to approximately 70 destinations across North America.

With over 4,200 dedicated professionals, Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety, diversity, and wellness. Jazz is proud to be recognized for its strong commitment to people and culture. Visit our Company Awards and Recognition page to learn more about the honours we've earned.

Join our award-winning team and be part of shaping the future of regional aviation!

Our commitment to diversity, equity, inclusion, and accessibility

We strive to make our workplace accessible and inclusive. To support your success, we can provide accommodations for people with disabilities, such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support, please contact us at taleosupport@flyjazz.ca.

Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety.

Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.