Surgical Business Analyst

Position: Surgical Business AnalystWork Type: Full TimeLocation: WRHN @ Midtown (formerly Grand River Hospital, KW Campus)Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary

At WRHN, we believe exceptional patient care starts with an exceptional employee experience. As our People Experience Coordinator, you will be the operational heartbeat of our culture, ensuring our staff feel seen, supported, and empowered to heal our community.

This position is a critical enabler of the Culture initiatives and Employee Listening Strategy, ensuring seamless, high-impact execution of programs that drive engagement and foster a culture of belonging.

By executing key initiatives, the People Experience Coordinator is instrumental in supporting delivering exceptional patient care through nurturing an exceptional people experience, solidifying WRHN as an employer of choice.

Key Accountabilities &

Responsibilities

• The Surgical Business Analyst plays a critical role in optimizing surgical services by providing data-driven insights to improve OR utilization, throughput, access to care, and operational performance, supply chain and business proposals.
• Working closely with OR leadership, surgeons, perioperative teams, and decision support, the analyst translates clinical and operational data into actionable intelligence that supports planning, forecasting, performance improvement, and strategic initiatives.
• They identify opportunities to enhance revenue through new volumes, cost containment (inventory and cost-per-case reduction), loss/waste control, enhanced utilization (labour, equipment and materials), or improved policies and procedures.

The Surgical Business Analyst provides the Clinical Program continual financial and statistical data to review that support the program director, governance committee, surgical medical director and chiefs, and clinical. The Surgical Business Analyst is responsible for the oversight of the computer applications that support supply chain and inventory management systems.

Position

Requirements

• Bachelor's degree;
• Healthcare Administration, Health Informatics or Business Administration with a healthcare focus
• Minimum of 3 years of relevant experience in business or health related fields
• A proven track record with building and maintaining cross-functional relationships is a necessity along with excellent oral and written communication skills.
• Ability to work independently.
• Requires significant computer skills and expertise in various data management and report writing technologies and practices
• Excellent organizational, prioritization and problem-solving abilities
• Experience working in a complex environment
• Ability to promote and manage change
• Strong oral communication, critical thinking, job task planning and organizational skills
• Working experience with clinical documentation and reporting systems Application Instructions
• INTERNAL EMPLOYEES OF LEGACY ST. MARY’S GENERAL HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.INTERNAL EMPLOYEES OF LEGACY GRAND RIVER HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING EMPATH.As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.
• Waterloo Regional Health Network is committed to fair and equitable employment in our recruitment and selection practices
• . We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community.
• We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.
• Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.
• WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace.
• We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process.
• Should you require this accommodation, please contact Human Resources.
• International Applicants If you are seeking employment on a temporary work or study permit, we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada.
• Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process.
• This may also apply to current employees seeking renewal of their work permits.
• It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.
• We would like to thank all candidates in advance for their interest.
• Only those candidates selected for an interview will be contacted.
• Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.