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J&M Group
Role: Project Manager Agile Delivery (Operations Portal & AI Agent Validation) Location: Toronto 4 days a week on site F2F interview required Background check MANDATORY Duration: 6+ Months JOB DESCRIPTION:
We are seeking an experienced Project Manager / Agile Delivery Lead to lead a cross-functional Agile squad responsible for building and enhancing a next-generation Operations Portal used across multiple banking products and services.
The platform will enable operations teams to collaborate with AI-powered agents, review AI-generated decisions, perform validations, manage exceptions, and drive operational efficiency while maintaining governance and compliance standards.
The successful candidate will lead a team of 6 to 8 professionals, including Node.js Backend Developers and Quality Engineering (QE) resources, while partnering closely with Product Owners, Architecture, Operations, Data, and Business stakeholders.
The role requires strong Agile delivery expertise, stakeholder management skills, and experience delivering enterprise-scale digital solutions within highly regulated environments. Responsibilities align with project leadership practices such as delivery governance, risk management, stakeholder communication, prioritization, and Agile execution.
Agile Delivery Leadership
Lead and manage an Agile squad of 6 to 8 team members.
Drive Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
Ensure predictable delivery of business value while maintaining high quality and engineering standards.
Track sprint velocity, team capacity, risks, dependencies, and release milestones.
Remove delivery impediments and facilitate decision-making across teams.
Project & Stakeholder Management
Serve as the primary point of contact between technology teams, operations stakeholders, and business leadership.
Manage project schedules, milestones, risks, issues, assumptions, and dependencies.
Provide regular status reporting, executive updates, and delivery metrics.
Coordinate across multiple product teams contributing to the Operations Portal ecosystem.
Escalate and resolve delivery challenges in a timely manner.
AI Operations Enablement
Partner with business and technology teams to define workflows supporting human-in-the-loop AI validation.
Ensure AI governance, auditability, and operational controls are incorporated into platform capabilities.
Support rollout strategies, user adoption, and operational readiness activities.
Team Leadership
Coach and mentor developers and QE resources on Agile best practices.
Foster a collaborative, high-performing engineering culture.
Support resource planning, onboarding, knowledge transfer, and delivery governance.
Promote continuous improvement and automation opportunities across the SDLC.
Quality & Release Management
Work closely with QE teams to ensure comprehensive testing strategies and release readiness.
Coordinate releases across environments and stakeholder groups.
Ensure delivery aligns with security, compliance, and banking technology standards.
Technical Environment
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