Senior Ecommerce Operations Product Manager

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service.

Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

Job Description

• Develop a comprehensive understanding of the relevant e-commerce operations domain/systems landscape to inform product decisions
• Own and drive the product vision, strategy, and roadmap, translating business goals into a clear, prioritised plan
• Manage the end-to-end product lifecycle, including UX and underlying system/technical logic
• Lead the design and development of features that address key business needs, transitioning manual or offline processes into scalable, systematic solutions
• Define e-commerce product metrics, user journeys, and evaluation frameworks to track performance and guide iteration based on data insights and user feedback
• Drive alignment across business, operations, and technical teams to ensure solutions balance automation/efficiency with quality and human oversight where needed

Requirements

• Bachelor’s degree in any discipline. A master’s degree is advantageous but not required.
• Minimum 4 years of full-time working experience, excluding internships, in technical product management, technical program management, or analytics-heavy product experience
• Excellent problem-solving skills, critical thinking abilities and data-driven decision-making mindsets
• Good interpersonal skills and comfortable engaging stakeholders
• Strong verbal and written communication skills, with the ability to communicate effectively with technical and non-technical team members
• Adaptable, open-minded, and thrives in a dynamic environment
• Frequent user of AI tools

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs within the Group, you will be considered for roles in the order of your application.