Product Manager

Who We Are

Hapana powers some of the world's leading fitness brands. Walk into Fitstop, STRONG Pilates, KX Pilates, Gold's Gym or J.I.M and there's a good chance our platform is running the entire business—from memberships and bookings to payments, marketing and growth.

The fitness industry is evolving rapidly, and we're the technology helping drive that transformation.

Today we're a team of 115 people across Australia, USA, UK, Brazil, Singapore and India, building products that thousands of fitness businesses rely on every day. Everything we create has a direct impact on real customers, real businesses and millions of member experiences around the world.

We're entering an exciting new chapter as we invest heavily in our platform, AI capabilities and product innovation. If you're passionate about solving meaningful problems, working with talented people and shipping products that customers love, we'd love to meet you.

THE OPPORTUNITY

We're looking for a Product Manager who loves turning customer problems into beautifully executed product experiences.

This is an execution-focused role where you'll partner closely with Engineering, Design and stakeholders across the business to deliver meaningful product improvements. You'll own features from discovery through delivery, balancing customer needs, business priorities and technical considerations to build products that make a measurable difference.

You'll join a collaborative Product team with the opportunity to influence our roadmap while helping shape the future of the Hapana platform.

What You'll Do

• Execute the product roadmap by prioritising and delivering features that create value for customers and the business.
• Partner closely with Engineering and Design to manage the product backlog, define user stories and deliver high-quality product releases.
• Engage with customers, analyse product data and validate ideas to ensure we're solving the right problems.
• Collaborate with Sales, Customer Success, Support and Marketing to deliver successful product launches and keep stakeholders aligned.
• Measure product performance, customer adoption and feedback to continuously improve the user experience and inform future roadmap decisions.

What You'll Bring

• We're looking for someone who's naturally curious, customer-focused and loves solving problems.
• You'll ideally have:4+ years experience as a Product Manager, preferably within a B2B SaaS environment.A track record of delivering successful software products and features.
• Strong understanding of Agile product development and modern software delivery practices.
• Confidence working with Engineering and Design teams to bring ideas to life.
• Experience using customer research and data to make product decisions.
• Excellent communication skills and the ability to simplify complex ideas for different audiences.A collaborative mindset with the confidence to challenge thinking and drive outcomes.
• If you're reading this thinking, "I don't tick every single box, but this sounds like me," we'd still love to hear from you.
• We hire for potential as much as experience.
• What Success Looks Like
• By the end of your first year you'll have:
• Become a trusted partner to the wider business.
• Successfully delivered multiple high-impact product initiatives.
• Built strong relationships with customers and developed a deep understanding of their needs.
• Used customer insights and data to influence roadmap decisions.
• Helped improve product adoption, customer satisfaction and business outcomes.
• Played an important role in shaping the next generation of the Hapana platform.

LIFE AT

HAPANAWe believe great work happens when people are trusted, supported and given room to do their best work. What you'll enjoyHybrid working – Enjoy the flexibility of working three days in our new office and two days from home each week.

Summer Fridays – Finish at 3pm during summer and start your weekends early.

Birthday Leave – Take your birthday off, on us.

Wellness Days – Two additional wellbeing days each year, separate from annual leave.

Work From Anywhere – Spend up to two weeks each year working from anywhere in the world.

Home Office Allowance – Create a workspace you'll genuinely enjoy.

Paid Parental Leave – Supporting both primary and secondary carers.

Sonder – 24/7 mental health, medical and wellbeing support.

Monthly Team Events – We work hard, but we make time to celebrate together.

Sydney HQ Perks – Fresh fruit, snacks, great coffee and a beautiful CBD office.

Novated Leasing – Available for our Australian team.

JOIN US

We're building products that power the future of fitness and we're only just getting started.

If you love solving meaningful problems, collaborating with exceptional people and seeing your work make a genuine impact, we'd love to hear from you.

Hapana is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone can do their best work. Different perspectives make us stronger, and they're one of the reasons we've come this far—and will continue to grow.

We're excited to manage this recruitment ourselves, so we won't be partnering with recruitment agencies for this opportunity.