IT Project Coordinator

Job Title: IT Project Coordinator

Department: Information Technology

Reports To: IT Project Manager

FLSA: nonexempt

Grade: 7

Position Summary

We are looking for a highly organized and motivated IT Project Coordinator to join our growing team. In this role, you will work closely with the IT Project Managers and cross-functional IT teams to help plan, execute, and deliver technology projects on time and within scope.

This is an excellent opportunity for an emerging professional to gain hands-on experience in IT project lifecycle management, agile methodologies, and team coordination.

Essential Functions And Responsibilities

• Project Coordination: Work with IT Project Managers and assist in the planning and execution of IT projects, including software development, infrastructure upgrades, and system integrations.
• Meeting Management: Schedule and facilitate and/or assist with project meetings, capture detailed meeting minutes, and distribute action items.
• Documentation: Create, maintain, and update project documentation, including project charters, schedules, status reports, and process flows.
• Task Tracking: Monitor project progress using project management tools (e.g., Azure DevOps, MS Project/Planner, Jira) and ensure team members are updating their task statuses.
• Communication: Act as a liaison between the IT team and business stakeholders, ensuring clear communication of project updates, risks, and roadblocks.
• Risk Management: Assist in identifying potential project risks and bottlenecks and help escalate them to senior leadership when necessary.
• Quality Assurance: Support basic testing and QA efforts to ensure project deliverables meet the agreed-upon requirements.
• Other Responsibilities: Perform additional duties as assigned

Required Education, Experience, And Skills

• Education: Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field (or equivalent practical experience).
• Experience: 1+ years of experience in an IT, project coordination, or administrative role.
• Methodology Knowledge: Basic understanding of project management methodologies (Agile, Scrum, Waterfall) and the Software Development Life Cycle (SDLC).
• Technical Literacy: Comfortable discussing technical concepts with software developers, system administrators, and non-technical stakeholders. Familiarity with Office 365 and Microsoft Office software applications, including Excel, Word, PowerPoint and Outlook.
• Soft Skills: Exceptional organizational skills, strong written and verbal communication, a proactive problem-solving mindset, and an ability to manage multiple tasks, prioritize effectively, and meet deadlines.

Preferred Education, Experience, And Skills

• Experience using project management software (e.g., Azure DevOps, MS Project/Planner, Jira, Smartsheet).
• Entry-level certifications such as Certified associate in project management (CAPM), Certified ScrumMaster (CSM), or ITIL Foundations.
• Familiarity with data analysis or basic reporting tools (e.g., Excel/Google Sheets pivot tables).

This job description is intended to be general and will evolve over time. The description is subject to periodic updating. At management’s discretion, the employee may be assigned different or additional duties from time to time.