Principal Delivery Manager (Ref: 20939)

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

Job Summary

This position is based nationally.

Job Description

Our Principal Delivery Managers are our agile leads and have experience working with senior leaders, stakeholders and third parties to drive agile transformations at an organisational level. They are part of digital leadership teams driving cultural and procedural change and embedding agile approaches and ways of working.

With strong backgrounds as a Scrum Master or Agile Coach (or similar roles) they are focused on delivery, while supporting the creation of self-organising and high performing teams. Your CV should demonstrate your ability and experience driving agile delivery/transformations, through a solid coaching background.

As Principal Delivery Manager you will deliver end to end projects including owning service delivery for a significant function or product. You will be working closely with cross functional product teams to build delivery roadmaps. You will also be responsible for building and maintaining teams, ensuring they are motivated, collaborating and working well; identifying obstacles and helping the team to overcome them.

You will have the ability to focus the team on what is most important to the delivery of products and services and encourage and facilitate continuous improvement of the delivery team.

You will have a strong digital delivery background and enjoy working in a delivery focused, agile environment with multidisciplinary teams. You will also be accountable for effective delivery of complex, high-risk products and services and have strong interpersonal and communication skills, able to engage senior stakeholders.

You'll have a depth and breadth of experience across a range of products and services, throughout the entire lifecycle, and have greater responsibility and accountability as the main point of escalation.

Key Responsibilities

Setting Direction

Lead by example and demonstrate the right behaviours

• Deal with conflict and helps establish a culture that allows for constructive criticism
• Develop and utilise meaningful metrics in order to lead teams towards their goals and understand areas for improvement
• Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third party sub-contractors utilising effective and appropriate governance mechanisms
• Manage complex team dynamics between external and internal stakeholder
• Own the creation of the business case for complex projects and co-ordinate activities across stakeholder groups

Iterate the business case throughout the lifecycle of the project

Agile and Lean Practices

• Can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
• Ability to adapt and reflect, are resilient and can see outside of the process
• Able to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP)

Bridging Gap between Tech & Non-Tech

• Able to listen to the needs of the technical and business stakeholders and interpret between them
• Is proactive and reactive to all communication

Lifecycle Perspective

• Will recognise the appropriate deliverables and the right people to meet these
• Works with other agile delivery operations throughout the product lifecycle

Relationship Management

• Influences stakeholders and manages relationships effectively
• Facilitates and delivers the business outcomes

Digital Perspective

• Can apply a digital understanding to their work
• Is able to identify and implement solutions for assisted digital

Commercial Management

• Able to take responsibility for complex relationships with contracted suppliers
• Will work with key stakeholders to negotiate with contracted suppliers and get good value out of contracts and suppliers

Essential Skills & Experience

• Previous experience of working in a large digital organisation, or demonstrable understanding of large digital organisations operate in the context of this role
• Have been accountable for successful delivery of a project or workstream
• Ability and experience driving agile delivery and transformations, through a solid coaching background
• Prior team management experience having operated as a team leader managing and supporting the work of junior grades
• Ability to work with technical and business stakeholders to drive out needs and interpret between them
• The capability to be responsible for deciding direction and methodology
• Excellent facilitation and stakeholder engagement skills
• Used your knowledge to give expert advice to more senior grades

Person Specification

• You will be resilient and used to dealing with difficult and complex situations
• Have experience of managing potential conflict to resolution being aware of individual needs
• Regularly used creative thought to develop possible courses of action
• Evaluated risks and made judgements on the most appropriate solutions
• Experience of problem solving and working with others to deliver at pace
• Have acted independently on day-to-day issues and taken a strategic view on operational or policy areas
• Contributed significantly to the achievement of policy or business objectives

Our Principal Delivery Managers are our agile leads and have experience working with senior leaders, stakeholders and third parties to drive agile transformations at an organisational level. They are part of digital leadership teams driving cultural and procedural change and embedding agile approaches and ways of working.

With strong backgrounds as a Scrum Master or Agile Coach (or similar roles) they are focused on delivery, while supporting the creation of self-organising and high performing teams. Your CV should demonstrate your ability and experience driving agile delivery/transformations, through a solid coaching background.

As Principal Delivery Manager you will deliver end to end projects including owning service delivery for a significant function or product. You will be working closely with cross functional product teams to build delivery roadmaps. You will also be responsible for building and maintaining teams, ensuring they are motivated, collaborating and working well; identifying obstacles and helping the team to overcome them.

You will have the ability to focus the team on what is most important to the delivery of products and services and encourage and facilitate continuous improvement of the delivery team.

You will have a strong digital delivery background and enjoy working in a delivery focused, agile environment with multidisciplinary teams. You will also be accountable for effective delivery of complex, high-risk products and services and have strong interpersonal and communication skills, able to engage senior stakeholders.

You'll have a depth and breadth of experience across a range of products and services, throughout the entire lifecycle, and have greater responsibility and accountability as the main point of escalation.

Person Specification

• You will be resilient and used to dealing with difficult and complex situations
• Have experience of managing potential conflict to resolution being aware of individual needs
• Regularly used creative thought to develop possible courses of action
• Evaluated risks and made judgements on the most appropriate solutions
• Experience of problem solving and working with others to deliver at pace
• Have acted independently on day-to-day issues and taken a strategic view on operational or policy areas
• Contributed significantly to the achievement of policy or business objectives

Person specification

Please Refer To Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Leadership
• Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

• GDD Capability Skill - Agile and Lean practices

Alongside your salary of £58,511, HM Courts and Tribunals Service contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.

Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance.

If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://jobs.justice.gov.uk/careers/JobDetail/20939?entityId=20939