Business Development Manager - People & Workforce Management

About the Role

We’re Civica, a global software company delivering critical services to over 100 million citizens through more than 5,000 public sector organisations worldwide. Our ambition is to be a GovTech champion, supporting citizens and those who serve them every day.

As a Business Development Manager, you will take full ownership of driving new business growth and expanding our footprint within your territory and SaaS product family focused on People & Workforce Management. This role goes beyond sales; it’s about building long-lasting, trusted relationships that empower organisations to transform how they serve their citizens.

You will proactively plan and prospect to uncover new opportunities, engage senior decision-makers, and act as a strategic partner to your customers. Collaborating closely with both customers and internal teams, you will ensure our SaaS solutions deliver real impact, helping communities thrive and improving public services.

Key responsibilities include identifying and securing new business opportunities across UK public sector customers, building relationships with senior stakeholders, understanding public sector challenges, positioning our People and Workforce management SaaS solutions as strategic enablers, managing the full sales cycle from prospecting to close, and efficiently managing the sales pipeline using Salesforce to ensure a data-driven approach to sales success.