Product Owner

Create your best future and join as a Product Owner.

Location: Sydney based role, also open to other locationsOn-site Requirement: 2-3 days in the office per weekWhy On-site? This is a highly collaborative position involving regular face-to-face workshops and close team interaction, making in-office presence essential.

What’s the role?

You’ll be joining Everyday Banking where the work you do shapes how millions of customers experience everyday banking.

This role reports to the Chief Product Owner, and you’ll set the product vision, strategy and roadmap for complex, high-priority initiatives. You’ll have end-to-end accountability for turning customer and business needs into clear priorities and measurable outcomes.

You’ll own and prioritise the product backlog, make informed trade-offs and provide clear direction to multidisciplinary delivery teams. Working closely with Product, Digital, Technology, Operations, Risk and external partners, you’ll ensure solutions are customer-led, commercially sound and compliant by design.

You’ll build and maintain initiative business cases and delivery roadmaps, define product objectives and success measures, and translate complex requirements into clear features, user stories and acceptance criteria. You’ll manage product, delivery, risk and control considerations throughout the product lifecycle, using customer insights, performance data and cohort analysis to guide decisions.

As a senior member of the team, you’ll influence senior stakeholders and governance forums, build alignment around priorities and resolve competing demands. You’ll give delivery teams clear direction, remove ambiguity and enable timely decisions that deliver measurable customer and business outcomesWhat do I need?

Strong product management experience within banking or financial services, Proven experience working as a Service/Product Owner in an Agile environment Proven ability to partner with both business and delivery stakeholders, acting as a bridge between them. Demonstrated track record delivering complex initiatives in a fast‑paced environment.

Experience documenting business strategy and papers to support large‑scale change initiatives. Excellent written and verbal communication skills, with the ability to build relationships and influence stakeholders.

Strong stakeholder management skills, with the ability to influence across business and technology Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
• Create your future today
• To get started, simply click on the APPLY button
• We’re all about creating a supportive and inclusive community.
• We welcome everyone no matter your age, gender, background, or abilities.
• We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the Diversity, sustainability and flexibility section. - Hybrid