Process Orchestration Rollout & Adoption

Support planning, coordination, and execution of Process Orchestration deployments across supply chain processes.

Drive stakeholder readiness, user adoption, training, hypercare support, and transition to long-term sustainment.

Monitor adoption metrics and identify opportunities to improve user engagement and process compliance.

Business Partnership & Solution Enablement

Partner with SCM, TIS, ERP Sustainment, Accounts Payable, business stakeholders, and solution vendors to:

Gather and validate business requirements.

Assess process impacts.

Support system testing and deployment activities.

Coordinate issue identification and resolution.

Supply Chain Process Analysis

Act as a trusted advisor to business users by translating operational requirements into practical workflow, data, reporting, training, and change management solutions.

Recommend opportunities to improve process efficiency, user experience, and compliance.

Sustainment & Continuous Improvement

Maintain And Enhance Deployed Process Orchestration Solutions By

Monitoring defects and enhancement requests.

Addressing recurring user issues.

Identifying training gaps and knowledge management needs.

Supporting ongoing process optimization initiatives.

Training & Documentation

Develop And Maintain

Training materials

Job aids

Process documentation

User communications

Adoption dashboards and reports

Ensure consistent process execution and user enablement across business units.

Reporting & Analytics

Analyze usage, adoption, and defect trends to identify barriers to success.

Provide recommendations for enhancements and process improvements.

Measure and communicate business value realization from Process Orchestration initiatives.

Required Qualifications

Bachelor s degree in Supply Chain, Business, Information Systems, Operations, or related field, or equivalent experience.

Experience supporting Supply Chain Management business processes and system implementations.

Knowledge of procurement and supply chain workflows, including requisitioning, purchasing, supplier management, and PO processes.

Experience with process improvement, workflow automation, change management, or business process transformation initiatives.

Strong stakeholder management and cross-functional collaboration skills.

Ability to support testing, deployment, issue resolution, and post-go-live sustainment activities.

Strong analytical, problem-solving, and communication skills.

Experience developing training materials, process documentation, and user communications.

Preferred Qualifications

Experience with Oracle Cloud SCM modules.

Experience with Process Orchestration, workflow automation, or digital transformation platforms.

Understanding of ERP systems, Accounts Payable processes, and procurement operations.

Experience supporting rollout, adoption, and sustainment of enterprise business applications.

Knowledge of continuous improvement methodologies and process optimization practices.

Calgary AB