Product Owner

Role Description

Product OwnerLead II - Product Management

Who We Are

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries.

Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You AreThe Product Owner is responsible for translating business needs and user feedback into clear, actionable work for agile delivery teams. This person owns backlog priorities, defines user stories and acceptance criteria, supports sprint planning and delivery ceremonies, and ensures the team is focused on the highest-value work.

The Opportunity

Own and manage the product backlog, including prioritization, refinement, and sequencing of work. Write clear user stories, acceptance criteria, and requirements for delivery teams. Partner with business stakeholders to understand goals, pain points, priorities, and success measures. Collaborate with UX, engineering, QA, and delivery teams throughout sprint planning, demos, reviews, and retrospectives.

Use customer feedback, user research, analytics, and business value to guide product decisions. Support roadmap execution by breaking larger initiatives into epics, features, and sprint-ready stories. Clarify requirements, resolve questions, and remove blockers so teams can deliver efficiently. Review completed work and confirm it meets acceptance criteria and business expectations.

Communicate progress, risks, dependencies, and tradeoffs to stakeholders clearly and consistently.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

2–5 years of experience in product ownership, agile delivery, digital product, or related roles. Strong understanding of Agile/Scrum practices, including backlog refinement, sprint planning, reviews, demos, and retrospectives. Experience writing user stories, acceptance criteria, and business requirements. Ability to prioritize work based on business value, user impact, dependencies, and delivery capacity.

Experience working with cross-functional teams, including product, UX, engineering, QA, and business stakeholders. Strong communication, facilitation, and stakeholder management skills. Comfortable using tools such as Jira, Confluence, Azure DevOps, Trello, Power BI, Google Analytics, or similar platforms. Ability to use data, feedback, and market or customer insights to inform product decisions.

Strong attention to detail, ownership mindset, and ability to operate in a fast-paced environment.

Preferred Experience

Experience with digital payments, financial services, or customer-facing digital platforms. Familiarity with design thinking, human-centered design, journey mapping, usability testing, or MVP planning. Ability to connect product decisions to business outcomes, customer experience, and measurable value.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Texas

Compensation Range

$64,000-$96,000BenefitsFull-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.

Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What We BelieveWe proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

HumilityWe will listen, learn, be empathetic and help selflessly in our interactions with everyone.

HumanityThrough business, we will better the lives of those less fortunate than ourselves.

IntegrityWe honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity

StatementUST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law.

We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.#UST#CBSkillsAgile, Scrum, Stakeholder Management, Product Management,

Requirements

• Gathering, Agile, Product Management, Scrum