Lead DevOps Engineer | London, UK

Lead DevOps Engineer

Who we are

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role

We continue to experience rapid demand and growth in iOS Development at Global Relay, as such we have multiple iOS teams working on exciting feature deliveries for our customers.

We are looking for an iOS DevOps lead who, together with their team, will leverage best DevOps practices and consolidate our Continuous Integration (CI) pipelines and deployment processes to maximise efficiencies and facilitate world leading software quality that our customers expect.

The role will involve a combination of hands on technical activities and line management duties to maintain a high performing and motivated team.

Your responsibilities

Given the varied nature of the role, your time will be split working across the following areas:

• Automation: Researching, innovating and developing solutions inline with DevOps best current practices
• Operations: Monitoring and streamlining tooling, processes or infrastructure to ensure smooth and consistent experience for our development teams
• Service reliability: Instrumenting monitoring to get the best our of our on-premise hardware and to ensure system issues are dealt with efficiently. Collaborate closely with our developer community providing support and troubleshooting when required.
• Technical leadership: Setting the strategic goals for iOS DevOps, ensuring scaling, efficiency and security needs are met through the activities of you and your team.
• People management: Ensuring the team maintains high motivation, working on the highest value priorities while also conducting regular 1 to 1's , coaching, guidance and performance management activities to develop your staff and maximise their potential.

Some of the technologies that you will interact with include:

• Build & Deployment Automation such as Bitbucket, Jenkins, Ansible
• Containerization/Virtualization (Docker/Podman)
• Instrumentation & Monitoring (Loki, Grafana, Mimir, Prometheus)
• Languages/Scripts: Python, Bash, Swift

Where you have knowledge gaps, training and shadowing opportunities will be provided.

About you

You have an automation-first mindset. You enjoy sharing your knowledge and have a thirst for expanding your own technical horizons. You are able to work under pressure and you are a keen problem solver with a drive for finding efficient solutions to challenging problems.

• A minimum of 2 years working as a team lead
• 1-2 years using Xcode and Swift
• You are comfortable collaborating with cross functional areas
• Strong security awareness including security best practices surrounding Kubernetes
• Hands on experience in with Python and Bash
• You are comfortable working in a cross geographic team.
• Understanding of computer science fundamentals like threading, OOP and more
• Understanding of software systems concepts such as networking, firewalls, protocols, databases and more
• Some understanding of software delivery practices such as Git branching models and configuration management
• Experience with:
• CI/CD tools such as Jenkins or similar
• Infrastructure as Code tools such as Ansible or Puppet
• Containerisation/Virtualization technology such as Docker, Podman, VMware

Nice to haves

• Experience in working in a highly regulated environment
• Experience in working within on-premise infrastructure or with managing a cluster of Mac Minis
• Understanding of software delivery practices such as feature toggling, no-downtime deployment

Employees are required to attend the office 4 days per week in accordance with Global Relay's hybrid working policy .

Global Relay is unable to offer visa sponsorship for this position. Candidates must have the right to work in the UK at the time of application.

What you can expect

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work.

And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.