Senior Rider Supply Chain Manager

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

As a Senior Manager, Rider Supply Chain within our functional team, you will own and drive the end-to-end rider gear supply chain across 17 global markets within our three brands (foodora, foodpanda, and yemeksepeti).

You will lead regional demand forecasting, strategic sourcing, inventory optimization, and logistics operations for rider gear and paper bags.

Responsibilities

• Demand Forecasting & Planning: Own regional gear forecasting and production, and provide high-accuracy inputs to procurement and local teams to ensure optimal gear availability
• Inventory & Order Management: Manage inventory levels across multiple storage locations, driving replenishment strategies that minimize out-of-stock risk while optimizing holding costs
• Logistics Operations: Own regional logistics operations for equipment storage, fulfillment, and cross-border distribution across regional hubs
• Supplier & 3PL Partnership: Manage relationships with 3PL warehouse partners, freight forwarders, and equipment suppliers. Support on supplier tenders, evaluate vendor performance, and enforce strict quality standards
• Automation & Process Optimization: Identify and lead supply chain automation projects (e.g., n8n workflows) to streamline order dispatches, reduce manual workloads, and accelerate rider onboarding/activation time
• Standardization & Product Innovation: Collaborate with suppliers and local teams to produce and field-test custom equipment to consolidate brand assortments, enhance gear durability, and drive cost savings
• Brand awareness: Contribute to increasing our brand positioning through driving rider branding initiatives
• Compliance & Financial Reporting: Coordinate with finance, legal, and tax teams to report rider gear flows, ensure import/export compliance, and manage local regulations

Qualifications

• Minimum 5+ years of experience in supply chain management, procurement, or logistics operations
• Hands-on experience with supply chain planning, ERP systems (SAP, Ariba), Shopify, and workflow automation tools (e.g., n8n)
• Proven track record of leading cross-functional, multi-market initiatives across Procurement, Operations, Finance, Legal, and Regional teams
• Demonstrated success in automating manual workflows to drive operational scalability and generate cost efficiencies
• Strong background in supplier management, transport/warehouse/supplier tenders, and international customs and logistics coordination
• Highly adaptable with strong problem-solving abilities, detail-oriented execution under pressure, and strong intercultural communication skills
• Professional working proficiency in English; additional regional languages are a plus