Senior Business Analyst, Technology

Born from a tradition of journalism and deeply engaged in innovative digital ventures, The Chronicle is powered by an essential mission: to inform, empower, and connect the people and institutions that work to improve society. Today, The Chronicle serves the higher-education community through the industry-leading news and information resource: The Chronicle of Higher Education.

Join The Chronicle Team!

The Chronicle is seeking a Senior Analyst, Business Solutions, to join its Technology team.

The Business Analyst works in close partnership with product managers who set direction, and focuses on execution: writing and refining stories, managing team backlogs, facilitating UAT, and proactively tracking progress to ensure complete and accurate delivery.

Candidates in CA, WA, TX, FL, NY, NJ, MD, and VA may be considered.

What’s in it for you?

• Medical/Dental/Vision Plans
• 24 PTO Days + Company Holidays
• Paternal/Family/Adoption Leave
• 401K with Company Contribution & Profit Sharing
• Tuition Assistance
• And more!

What you’ll do

• Write, refine, and maintain user stories across multiple team backlogs, working from direction provided by product managers
• Liaise between engineering teams and business stakeholders during execution, ensuring clear communication and shared understanding of requirements
• Facilitate or lead sprint planning and backlog refinement sessions
• Manage team back logs for all technology delivery teams, keeping items organized, current, and prioritized as directed
• Facilitate user acceptance testing (UAT) sessions with business stakeholders, gathering feedback, validating acceptance criteria, and coordinating sign-off
• Track work through completion, including stakeholder engagement during delivery and documentation of discovery outcomes
• Author release notes following each sprint or deployment cycle
• Serve as a backup Scrum Master, including owning at least one daily stand-up and stepping in for sprint ceremonies when needed

Qualifications

• Bachelor’s degree in computer science, engineering or similar relevant field is preferred
• 1-3 years of experience in a business analyst, associate product owner, project coordinator, or similar delivery-focused role
• Strong written communication skills, with the ability to translate conversations and requirements into clear, well-structured user stories and documentation
• Comfort working across multiple teams and backlogs simultaneously while maintaining strong attention to detail
• Demonstrated ability to manage stakeholder relationships, with the confidence to push back on priorities, surface risks early, manage competing demands and hold firm on project scope without escalating conflict.
• Familiarity with agile delivery practices (sprint planning, backlog refinement, stand-ups, retrospectives)
• Experience with project or backlog management tools (TargetProcess, Jira, or similar)
• Strong organizational skills and with exceptional attention to detail
• A collaborative, low-ego working style and genuine interest in getting things done

Additional Preferred Skills and Abilities

• Experience with UAT facilitation or QA coordination
• Scrum Master or agile facilitation experience
• Familiarity with media, publishing, or subscription-based digital products
• Exposure to enterprise platforms such as Brightspot CMS, Auth0, or advertising systems such as Boostr
• Experience with NetSuite ERP or other CRM platforms is a plus

The Chronicle is proud to be an equal opportunity employer, and we are committed to creating a diverse work environment. We encourage members of underrepresented communities to apply.