We’re looking for an experienced and collaborative Scrum Master to join our Membership Digital team.
In this role, you’ll play a key part in championing agile ways of working across a digital squad, helping teams deliver with clarity, confidence and momentum. You’ll facilitate agile ceremonies, remove delivery blockers, track progress and coach squads through challenges, while bringing a continuous improvement mindset to everything you do.
This is a great opportunity for someone who enjoys working at the centre of delivery, technology, people and change, and who can bring structure, energy and calm to a fast-moving squad environment.
This full-time permanent role offers a hybrid work arrangement across our Sydney Olympic Park, Sydney CBD offices and working from home, as agreed and required for the role.
What You'll Do
- As Scrum Master, you’ll help create the conditions for your squad to do their best work.
- You’ll guide agile delivery practices, support collaboration across teams and stakeholders, and help ensure the squad stays focused on delivering meaningful outcomes.
- Your key responsibilities will include:
- Facilitate agile scrum ceremonies including daily stand-ups, sprint planning, refinement, reviews and retrospectives.
- Act as a change agent on the squad, ensuring squads adhere to the agile development methodology and encouraging continuous process improvement.
- Remove impediments and shield the development team from external interference to ensure work is delivered on schedule.
- Manage the release process and coordinate with other squads and teams for external dependencies.
- Track squad velocity and performance, identifying opportunities for delivery improvement and keeping the squad on track to deliver goals.
- Champion the agile mindset and ways of working to drive a culture of flexibility, collaboration and continuous improvement.
- Encourage the squad through challenges and conflict, fostering a positive and productive learning environment.
- Provide support to the squad using a servant leadership style wherever possible, leading by example through transparency, accountability and collaboration to optimise delivery outcomes.
- Foster a collaborative and innovative work environment that encourages creativity and continuous improvement.
- Facilitate effective communication and coordination across cross-functional teams, ensuring seamless collaboration and knowledge sharing.
- Collaborate with various business units and departments, communicating delivery progress and performance to senior management and other stakeholders.
What You'll Bring
- A Bachelor’s degree and 3-5 years of Scrum Master experience, including Certified Scrum Master accreditation3+ years of technology or product development experience
- Expert understanding of scrum and agile methodologies
- Experience working with Agile Project Management tools such as Confluence and JIRASolid understanding of the software development life cycle
- Proven experience working in a complex, matrix environment, managing multiple stakeholders
- Demonstrated experience managing large-scale, complex programs
- Strong negotiation and issue resolution skills
- Ability to interact, manage and influence key stakeholders, including executive team members.
- What's in it for you?
- At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
- Progressive flexibility, leave and well-being benefits to balance all of life's priorities
- Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
- Complimentary my
- NRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- Discounts on a range of NRMA personal insurance products including car, home & travel
- Grow, progress or relocate your career and move around the NRMA Group or different locations with us.
- Know you belong We’re for inclusion, diversity and representing the members, guests, customers and communities we serve.
- That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.
- Successful applicants will be required to complete pre-employment checks.
- Join the NRMA and grow your career with us. Apply now, we cannot wait to hear from you or visit our careers site to find out more!
- Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies.
- The NRMA is not responsible for any fees related to unsolicited resumes.
