Employee Relations Manager

As our Employee Relations Manager, you will play a vital role in providing specialist employee and industrial relations expertise across TPG Telecom, supporting leaders to effectively manage workplace matters while ensuring compliance with employment legislation, workplace obligations and organisational policies.

You'll draw on your expertise in employee relations, industrial relations, workplace compliance and employment legislation to mitigate employment-related risk, build leader capability and contribute to a positive employee experience.

You'll Make Impact ByProviding expert advice and guidance to leaders and People Experience Business Partners on employee relations matters including performance management, misconduct, grievances, investigations, redundancies and workplace compliance.

Supporting Enterprise Agreement interpretation, bargaining activities, implementation and industrial relations initiatives across the business.

Managing Fair Work Commission matters and employment-related claims, including preparation of responses, evidence and stakeholder coordination.

Conducting workplace compliance reviews, wage compliance assessments and governance activities to identify and mitigate organisational risk.

Developing policies, frameworks, training and practical resources that strengthen workplace compliance, psychosocial safety and leadership capability.

What You'll Bring

• Demonstrated experience in Employee Relations, Industrial Relations or Human Resources, with expertise managing complex workplace matters.
• Strong knowledge of the Fair Work Act, Modern Awards, Enterprise Agreements, employment legislation and workplace health and safety obligations.
• Experience supporting Enterprise Agreement negotiations, implementation and interpretation in a unionised or enterprise agreement environment.
• Experience managing or supporting Fair Work Commission matters and workplace investigations.
• Strong stakeholder management, policy development and written communication skills.
• Ideally, You Will Also Have
• A degree qualification in Human Resources, Employment Law, Business or a related discipline.
• Experience conducting wage compliance reviews or remediation projects.
• Experience supporting psychosocial risk management initiatives or working within a regulated industry environment.
• What's in it for you?
• Flexible hybrid way of working (from home and office)‘Stay Connected Mobile’
• Access to a free mobile plan‘Stay Connected NBN’
• Access to a free, high-speed NBN plan (up to 500 Mbps)‘Your Leave’ – additional leave to be used whenever you like, every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts
• Don’t meet every single requirement?
• That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work, regardless of background.
• If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply.
• You might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.
• Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies.
• TPG Telecom is not responsible for any fees related to unsolicited resumes.

About Us

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one.

The opportunities are plenty for those who are ready to accept the challenge.

About The Team

Our People Experience team shapes how our people join, grow and thrive at TPG Telecom. From recruitment and onboarding to performance and culture, we create simple, meaningful experiences across the employee lifecycle. You’ll play a key role in helping us build a high-performing, engaged workforce that delivers great outcomes for our customers.