Bartender

The Bartender is responsible for preparing and serving beverages according to established recipes and service standards while creating a welcoming and personalized guest experience. The role requires strong product knowledge, attention to detail, and effective upselling to support guest satisfaction and outlet revenue.

Key Responsibilities

• Prepare and serve beverages and cocktails according to approved recipes and presentation standards
• Maintain thorough knowledge of beverage products, cocktail recipes, premium selections, and garnishes
• Engage with guests professionally, handle enquiries, and build positive guest relationships
• Apply effective upselling techniques to enhance the guest experience and maximize revenue
• Complete mise-en-place, opening and closing duties, requisitions, and stock checks
• Maintain a clean, organized, hygienic, and well-presented bar area
• Monitor operating supplies and minimize spoilage, breakage, and wastage
• Process guest payments accurately and follow established cashiering procedures
• Assist with inventories and the training of new team members
• Follow all hotel policies and procedures relating to service, fire safety, hygiene, health, and safety
• Support banqueting and other operational areas when required
• Minimum of 2 years’ experience as a Bartender in a hotel, restaurant, bar, or similar food and beverage establishment
• Strong knowledge of beverages, cocktail and mocktail preparation, garnishing, and presentation
• Sound knowledge of bar hygiene, food safety, and workplace safety standards
• Flexible to work rotating shifts, weekends, and public holidays as required by operational needs.
• Able to adapt to different food and beverage outlets and support other areas of the hotel when required.
• Maintains a professional appearance and a high standard of personal hygiene.
• Demonstrates teamwork, professionalism, and a friendly, guest-focused approach.
• Committed to maintaining a clean, organised workplace and following food safety, hygiene, and health and safety procedures.
• Willing to attend training and continuously develop beverage, cocktail, product, and service knowledge