Bartender

Primary Responsibilities

• Perform opening and closing duties, ensuring proper setup of the bar area and tables according to standards.
• Deliver exceptional food and beverage service, adhering to departmental standards and LQA service standards.
• Greet patrons warmly, take orders, and serve food and beverages promptly and at the correct temperature.
• Maintain a thorough knowledge of all menu items, including ingredients, preparation methods, and potential allergens.
• Up-sell and promote food and beverage offers to maximize sales revenue, cross-selling other dining venues when necessary.
• Handle guest complaints and comments tactfully, reporting any issues to management promptly.
• Maintain a high standard of personal appearance, hygiene, and adhere to food safety and hygiene standards (HACCP).
• Supervise assigned work stations and assist in overseeing outlet operations in the absence of management.
• Collaborate with other Food & Beverage outlets during peak times or when required.
• Attend all briefings, meetings, and training sessions as assigned by management, staying updated on hotel services, fire safety, and emergency procedures.
• Previous experience in a similar role within a restaurant or hotel environment.
• Strong knowledge of beverage & cocktail preparation techniques and recipes.
• Ability to work efficiently in a fast-paced environment and multitask effectively.
• Flexibility to work varying shifts, including weekends, nights, and public holidays.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected