Supply Chain & Import Coordinator

Role Overview

Caliber Brands, the company behind the nutricook brand of consumer kitchen appliances, is seeking a highly

systematic and detail-driven Supply Chain & Import Coordinator to own the end-to-end import process from our

manufacturing partners in China through to final delivery and clearance in the UAE.

Key Responsibilities

• Purchase Order, PI & Factory Coordination
• Issue accurate purchase orders (POs) from the respective company to factories in China, confirming allorder details, specifications, and quantities.
• Obtain the Pro Forma Invoice (PI) from each factory against the PO and verify it against order termsbefore processing.
• Obtain and track Cargo Readiness Dates (CRD) from each factory and proactively push for the earliestpossible dates where there is any discrepancy.
• Maintain continuous, clear communication with factory contacts to manage timelines, resolve delays, andconfirm production milestones.
• Coordinate shipment dates with factories to align with business demand and inventory planning.
• Inspection & Compliance
• Book and finalise pre-shipment inspections (PSI) with the appointed inspection agency (e.g. V-Trust) inline with the shipment schedule.
• Review inspection reports thoroughly and flag any quality or compliance issues before authorisingshipment release.
• Verify that all compliance certificates
• CB / EMC / GCC / SASO — and all required documentation arevalid and current before any goods are shipped.
• Ensure no shipment proceeds unless all quality, inspection, and compliance criteria are fully met.
• If ashipment fails inspection, coordinate rework, reconfirm CRD, and rebook inspection and vessel.
• 3. Freight Negotiation & Logistics
• Negotiate competitive freight rates with shipping lines and freight forwarders from China to destinationports.
• Compare freight options on cost, transit time, and reliability — and select the optimal route for eachshipment.
• Book vessel space and manage shipment scheduling to ensure goods arrive at the correct port within theshortest reasonable timeframe.
• Track all in-transit shipments and vessel movement, and proactively manage any delays or routingissues.
• Coordinate marine insurance for every shipment within the required timelines (final policy obtained strictlywithin the defined window from vessel sailing).
• Payment Coordination with Accounts
• Coordinate closely with the accounts / finance team to ensure timely advance and balance payments tomanufacturing partners.
• Submit Pro Forma Invoices to finance and request advance payment or LC opening in line with themonthly cycle.
• Manage the full swift-copy cycle — receive swift copies from finance, share them with the factory, andconfirm the factory's receipt of payment.
• Submit shipping documents to finance to trigger balance payments, and submit customs duty invoices fortimely settlement.
• Ensure no payment milestone is missed that could delay production, shipping, or clearance.
• Documentation, Clearance & Data Accuracy
• Check and confirm all draft shipping documents — commercial invoice, packing list, bill of lading,certificate of origin — against the PI before goods are loaded.
• Receive original shipping documents and manage the entire destination clearance process.
• Notify the warehouse of incoming cargo, share documents with the shipping agent for customs clearance,obtain the Delivery Order (DO), and track containers via Dubai Trade / Liner.
• Arrange transport of containers from port to warehouse in line with Dubai Customs timing.
• Maintain meticulous, error-free records of all shipments, costs, dates, certificates, and statuses in Exceland any relevant systems — fully accurate and auditable at all times.
• Proactive Problem Solving & Communication
• When a problem arises, take immediate ownership — pick up the phone, call the factory, freightforwarder, or partner directly, and resolve the issue rather than waiting for it to escalate.
• Act as the central coordination point between factories, freight forwarders, inspection agencies, finance,warehouse, and internal teams.
• Communicate shipment status, risks, and timelines clearly and proactively to management before they become problems Proven experience dealing directly with Chinese factories and managing the full import process end-to end.
• Minimum 5 years of hands-on experience in China import operations.
• Strong working knowledge of customs clearance procedures, import documentation, and compliancecertifications (CB / EMC / GCC / SASO).
• Demonstrated experience negotiating freight rates with shipping lines and freight forwarders from China.
• Exceptional accuracy with data and numbers — a systematic, detail-oriented approach is essential.
• Advanced proficiency in Microsoft Excel (trackers, reconciliation, reporting).
• Clear, professional written and verbal communication skills.